Có khả năng quan sát và phân tích tốt, chịu trách nhiệm cao và kỹ năng độc lập.

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- Tiếng anh - Vi tính: word exel, outlook,.. - Thuyết phục khách hàng, giải quyết vấn đề. - Quan sát và phân tích - Làm việc nhóm

01/12/2015 – now: FO Supervisor at Sea Sense resort in Phu Quoc  Supervises the Front office and ensuring day-to-day smooth operation  Support staff check in and check out for all guests  Listening, take care, provide information and assistance to all guests, handles complaints efficiently and promptly  Check all keys, mails, and other special requests from guests  Provide daily operations report to the Accoutant Department of resort  Perform any other duties as may be required by the Front Office Manager or by management. 15/04/2015 – 30/11/2015: Receptionist at Sea Sense resort in Phu Quoc  Greets Guest on the day check-in, introduce about resort, service and take guests to their room  Prepare registration form, coupon breakfast and check the rooms before guests come  Advises all guests of their room numbers, room rates, relevant information and all the services of Resort  Co-operate with another Department to handles problem quickly from guests  Promotes in-house service facilities in order to increase revenues  Team work, briefing, discuss to solve problem and always maintain good relations with colleagues  Reports daily activity on daily request log  Check-out guests and report daily to Front office Supervisor  Clean surrounding area and take care of flowers at lobby area.

Mong muốn làm việc trong môi trường năng động, chuyên nghiệp, được học hỏi kinh nghiệm và phát triển những kỹ năng của bản thân.