Currently, I am a Sales Manager at The Imperial Hotel & Residence Vung Tau. In my position, I’ve been successful in maintaining and stimulate repeat business from major accounts as well as seeking new accounts to broaden the market. By combination of supporting customers and developing new potential target audience, I have achieved the yearly individual target and contribute to the whole team success. Besides, based on market feedback, my responsibility is to closely co-ordinate with marketing team to work out packages to promote the hotel brand name to the market, as well as work closely to other operation departments to continuously improve and develop the hotel standards. My strong work ethic and positive energy level gives me the confidence that the synthesis of my education and work experience will enable me to make immediate and valuable contributions to your company.

Bachelor

• Proficient negotiating and persuading skills • Problem solving skills • Spirit of team work and independent work • Ability to work overtime or under high pressure • Ability to work ỏ travel during weekends, public holidays • Dynamic and quickly adaptive to new environment • Excellent English skills (listening, speaking, reading, writing) • Competent computer skills (Microsoft Word, Excel, Power Point, Outlook, …)

1. THE IMPERIAL HOTEL & RESIDENCE VUNG TAU (May 2012 – Present):  May 2012 to January 2015: Corporate & MICE - Sales Executive - Senior Sales Executive - Assistant Sales Manager • Mainly in charge of corporate segment of HCMC and Central area. Target market: Pharmaceutical brand names, Oil & Gas, Consumer Goods, Banking and Insurance • Maintain close and regular relation with key and supporting accounts to ensure fruitful and developed business production • Focus on MICE market from local and international brand names, follow until deals are closed • Closely work with operation departments to provide services and solve problem occurring if any till the events accomplished • Expand data base and sort out potential target accounts to develop them • Prepare & submit daily, monthly and quarterly reports to Sales Manager, in which provide market feedback and propose action plan accordingly.  January 2015 - Present: Leisure & MICE - Sales Manager • Primarily responsible for domestic MICE & inbound travel agents • Create and implement hotel unique packages and products to attract new business travel accounts and stimulate repeat business. • Co-ordinate with marketing team to work out programs and campaigns based on market demands • Assess need & implement brand standards and initiatives; contribute for continuous improvement of services and hotel standards • Seek for new MICE & inbound market, develop potential accounts • Directly and regularly report to hotel General Manager about market flow and sales strategies • Conduct sales training, assign tasks and supervise the team • Attend and participate trade shows, travel exhibition and networking groups to promote the destination and hotel 2. COCO TRAVEL AND TRANSLATION SERVICES CO., LTD. (From November 2010 - March 2012) - Travel Consultant - English Translator • Translate documents and websites between English and Vietnamese • Interpret for meetings & NGO projects in Hoian • Work as a freelance tourist guide in the Centre of Vietnam. • Design local daily trips and packages for inbound market 3. ROSE TRAVEL SERVICE CO., LTD. (October 2008 – October 2010) - Sales Executive • Arrange hotels around Vietnam • Design tailor-made tours following customers’ requests • Closely co-ordinate with tour operators to arrange services smoothly • Based on market survey, suggest action plans for sales activities

• Work in a challenging international environment to develop knowledge and working skills • Archive job advancement