Front Office Manager / Trưởng Bộ phận Lễ Tân
- Hạn nộp: 31/12/2020
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận Ngũ Hành Sơn - Đà Nẵng
Khác
Khách sạn/ Khu căn hộ
Tiền sảnh
21/07/2020 09:30
Mô tả công việc
· · Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction.
· Visualize, set and communicate service standards and expectations to the Front Office Team.
· Elevate and expand unique experience and influence through daily operations and special events.
· Lead and manage frontline staff in front desk, reservations and call operators Ensure staffing is maintained at appropriate level to match business demands.
· Trains, cross –trains, and retrains all front office staffs.
· Manage day-to-day operations and assignments of the front office staff; schedule, plan, and assign work. Develop and communicate departmental strategies and goals. Communicate and enforce policies and procedures.
· Prepare occupancy, revenue and other statistical reports to update management with hotel’s current standing in terms of room sales;
· Check VIP rooms, meet and greet VIP guests, resolve guest complaints and recommend actions for improvement of work procedures to ensure the comfort and enjoyment of guests
· Monitor front office staff to ensure guests receive prompt, professional attention and personal recognition. Ensure guests are greeted upon arrival. Respond appropriately to guest complaints;
· Maintains working relationships and communicates with all departments.
· Checks cashiers in and out and verifies banks and deposits at the end of each shift. Report to: General Manager
Quyền lợi được hưởng
• Social insurance, health care, jobless insurance according to Vietnamese Labor Law
• Working in an international, professional, young but innovative, knowledge-share environment
• Other benefits according to the provisions of the Hotel and the Labor Code
Yêu cầu công việc
• Minimum Diploma or Degree in Business Administration/ Hospitality or Tourism Management of the equivalent
• Minimum 3-5 years Hotel Operations experience in respected hotels
• Excellent knowledge of Microsoft Office applications, SMILE and or Opera system
• Excellent training, staff management, and communication skills
• Be financially conscious and make informed decisions
• An eye for details and visual presentation
• An outgoing and motivational personality
• Able to work shifts, weekends and public holidays
· Foreign language requirements
-English
-Korean
Yêu cầu hồ sơ
Please send detailed CV attached with latest photos to Tin đã hết hạn
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- Lô 07-D1 Võ Nguyên Giáp, Phường Mỹ An, Quận Ngũ Hành Sơn, Đà Nẵng
ADAMO is a 4 star hotel that is located in front of My Khe Beach, Danang. Just 12 minutes drive to Danang International Airport, 30 minutes to Hoi An Ancient town and especially one step to the beach, we bring the natural beach environment to every corner of the hotel to make you feel every minute as the most valuable during your vacation.
Thông tin liên hệ
- Recruiter - Human Resources Department