Food & Beverage Captain
- Hạn nộp: 15/06/2016
- Mức lương: Thỏa thuận
Thông tin cơ bản
2
Quận Ba Đình - Hà Nội
Làm theo ca
Khách sạn/ Khu căn hộ
Ẩm thực
Trưởng ca/ Giám sát
02/10/2023 10:03
Mô tả công việc
Job Description A Captain comes in direct contact with customers. He/she must be knowledgeable about food & beverages in taking orders from customers. These orders must then be delivered to the kitchen, and the Captain must ensure that the food is delivered to customers as they have ordered it. Also, being in charge of on-site services, he/she must ensure that employees maintain a professional appearance so that customers can enjoy a refined experience. · Ensure operation readiness. Frequently check on the placement of servers. · Kindly respond to, and resolve, any problems customers may be experiencing. · Ensure that the menu items provided to customers match the order taken. Carefully observe customers until their meal is finished. · Be knowledgeable about food and beverages. (Types of places where food and beverages are provided, their hours of operation, general matters in relation to their use, and the nature of their services) · Keep informed of how to access the information that customers may request, as well as the membership system and its related services. · Receive and handle customer complaints and requests. Readily accept compliments and criticism from the customer. · Ensure that all containers and vessels at the workplace are clean and in their appropriate places. · When many customers are waiting, lend assistance in guiding the customers. Other detailed tasks will be discussed in the interview
Quyền lợi được hưởng
Benefits: - Competitive salary + service charge - Insurance and other benefits according to labor law - Duty meal and uniform - 13th salary - Opportunity to be trained and developed.
Yêu cầu công việc
Job Requirements · Education: High school diploma or its equivalent · Experience: at least 2 years of experience in food & beverage services. Experience in hotel restaurant duties preferred. · Fluent English skills to serve guests and make reports · Be service-minded to meet client needs . Ability to work in shift
Yêu cầu hồ sơ
Interested candidates please send CV via email: Tin đã hết hạn. Only shortlisted candidates will be contacted for interview. Only shortlisted candidate will be contacted for an interview. Please do not contact via phone. NOTE: Ưu tiên ứng viên gửi CV sớm
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- Quy mô:
- 54 Phố Liễu Giai, Cống Vị, Ba Đình, Hanoi, Vietnam
- https://www.lottehotel.com/hanoi/en/
Conveniently located between Hanoi’s Old Quarter and the new business districts, LOTTE HOTEL HANOI connects the rich cultural history of the past and the promising future of the city. Situated in the upper part of the magnificent 65-floor Lotte Center, LOTTE HOTEL HANOI proudly represents a new standard of international 5-star hotels. Featuring 318 rooms in total, with 235 standard rooms and 83 suites, which all offer a breathtaking panoramic view of Hanoi and 7 restaurants and bars with unique concepts, this is the ideal place for you to indulge in pure luxury and make any visit an indelible memory. With 14 stylish meeting rooms in various size, a wide range of meeting concept from intimate to expansive can be offered to the maximum of 1,200 guests. https://youtu.be/3CGudCEgog4
Thông tin liên hệ
- HR Department - HR Department/Hanoi Office