Restaurant Manager (Khách sạn Riverside Hà Nội)

• Hạn nộp: 20/10/2015
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

What You Will Do

The role of the Restaurant Manager is to ensure that all aspects of the restaurant operation is running smoothly. He/she must also provide leadership to achieve high-quality services.
• Be responsible for the promotion of customer-oriented service and maintain perfect knowledge of services offered by the hotel.
• Respond immediately to any problem in the service.
• Have an intimate knowledge of customer service standards. Train and manage employees accordingly to provide standardized service.
• Inspect whether employees are prepared for work.
• Plan and inspect special events in the department to ensure success.
• Establish plans and strategies to meet revenue goals.
• Regulate customer management and profit statistics.
• Examine and maintain various reports such as business revenues.
• Regulate and manage the expenditure in the department.
• Set a good example by complying with company regulations, and improve employee quality.
• Superintend necessary training and meetings and keep a record so as to maintain the highest quality of service and keep employees informed of their surrounding environment.
• Meet with Chefs, Hotel Manager on a regular basis to discuss menu items.

What You Are Good At

• Experience: At least 2-3 years working in senior position in F&B area.
• Excellent spoken & written English & Computer proficiency
• Understanding of F&B revenues and basic calculations
• Understanding of, and proficiency in, equipment and fixtures used in the operation of an F&B Outlet.
• Be able to train staff and make report

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