Front Office Supervisor (Khách sạn Nam Ngư- Hà Nội)
- Hạn nộp: 25/11/2015
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Hà Nội
Giờ hành chính
Khách sạn/ Khu căn hộ
Tiền sảnh
Trưởng ca/ Giám sát
09/05/2016 09:55
Mô tả công việc
What You Will Do***GENERAL MISSION• Primarily responsible for planning, organizing, controlling, coordinating and supervising day to day operational activities at the Reception counter, ensuring prompt and efficient guest service level.• Reporting directly to the Assistant Front Office Manager. The Front Desk Supervisor is directly responsible for the day to day operations of the Front Desk whilst on duty. On a broader scale, Front Desk Supervisor is to ensure that all of the hotel’s guests are greeted, assisted with a level of service and welcome in a genuine warm way at all times.***ADMINISTRATIVE RESPONSIBILITIES• To be concerned with staff discipline and staff performance to develop skills.• To supervise and ensure stationeries, equipments and necessary material of Front Office is sufficient and well controlled• To ensure that all guests are provided with concise information concerning the services and facilities provided by the hotel.***TECHNICAL RESPONSIBILITIES• To use your supervision skills effectively to encourage and motivate staff.• To monitor guest service personnel constantly, ensuring that at all times.What You Are Good At- Vietnamese only- 2-3 years of experiences in an international hotel- Good to Excellent English- Bachelor degree- Opera software knowledge
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Yêu cầu công việc
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- Quy mô: 25 - 99
- Tầng 16, TNR Tower 54A Nguyễn Chí Thanh, Đống Đa, Hà Nội
- https://vnhog.com
Vietnam Hospitality Group is a professional hospitality management services company offering management and development services for Hotels and Hotel Apartments. Etablished since January 2010. Our work philosophy and attitude towards Owners in achieving their goals in product and deliverance whilst at the same time understanding their financial objectives. In Hotel Operations and Development, we stay Human – Focused. For Customers we ensure their satisfaction. For the Employee, we help them to achieve their potential and to become a highly trained professional, working in a environment to promote their loyalty and enthusiasm. We are currently seeking for enthusiastic and professional candidates for our Amour Retreat, an amazing brand-new mountain retreat in Bavi that will be grand opening early of Oct 2022.
Thông tin liên hệ
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