IT MANAGER tại Nvotel Phu Quoc Resort

10/2017 → Hiện tại

Phú Quốc- Kiên Giang

* 2015- July 2016: Promotion to IT Supervisor Banyantree Hotels and resorts (Laguna Lang Co Viet Nam) * Oct 2017-Now:IT Manager at Novotel Phu Quoc Resorts. Fulltime job:IT Manager Setup plan to ensure that the hotel and all staff are adequately prepare for any emergency that may arise. In the event of a computer stoppage, the hotel will continue to function on a manual basic until the computer system is restored. Equipment assurance to be prepares spare parts of IT devices for other departments in case there owner fail. Regular training on IT security is provided and all PMS access password are regularly updated, automatic standby mode servers and PMS actives and IT procedures are strictly followed by all employee of the hotel. Create plan in case of fire it is necessary to salvage and secure important data of the system data, user file, tape backup and final shutting down the main power line feed to the computer room. To be able report / document / track any error system that may arise due programmer / Computer bugs or user error. All system always recording event logbook. Any problem encountered in software and hardware by all departments are attended a register of such incident is kept as well as the manner in which they have been solved. Manage user information and logins to enable tile security and preserve individual right and authorization. Protecting file from virus, setup antivirus all computer department. Create plan software license for user computer accordance with company regulations. Daily, monthly backup procedures strictly performed to ensure the successful completion of the process and safeguard of the backup tapes. Diagnostics and troubleshooting of computer hardware and software. Supervisor, guidance, training IT Officer and support end user to use. Monitoring and maintain the stability for the entire network system for hotels, wifi network system for guest in house. Make sure working 24/7. Monitor and maintain IT fix asset.