PERSONAL INFORMATION Full name : Duong Van Ninh Date of birth : July 23rd, 1990 Place of birth : Quang Binh Material status : Married Mobile phone : 0909 403 111 Email : ninhduong90@gmail.com

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KEY RESPONSIBILITIES: 1. Establish and implement Sales and Marketing Plans of the Hotel; 2. Analyze and evaluate market information to recommend appropriate action plans; 3. Implement Hotel Sales action plans; 4. Execute and control all sales contracts according to hotel regulation; 5. Implement all the Customer care actions; 6. Ratify business plan of the sales team; 7. Responsible for the hotel revenue before the Board of Directors; 8. Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals; 9. Assess additional training needs based on data gathered and interaction with sales team; 10. Implement, develop and manage distribution chains; 11. Establish and develop Customer service operation systems; 12. Update action plans and sales objectives annually/monthly for sales team; 13. Ensure all the hotel operation system and services work properly and conformable 14. Give evaluate to subordinates; 15. Report to the Board of directors about the department operation; 16. Organizing the handling of customer complaints

EXPERIENCE RECORD  From July 2017 to present : CGR Hotel Position : Director of Sales and Marketing  From January to July 2017 : Van Loi Hotel Hoi An Position : Director of Sales and Marketing  From 2011-2016 : Ovi Villas Da Nang Position :Director of Sales and Marketing

FURTHER INFORMATION: Expected salary : 1500$ Workplace : Da Nang City/ HCM City