National Economics University

Business Administration

Đại học

2002

2005

Leaning

Somerset Grand Hanoi

Security Officer & Supervisor

49 Hai Bà Trưng- Hà Nội

2 / 2004

2 / 2010

• Manages the Security Department.
• Advises management on security matters.
• Trains all security personnel in their areas of responsibilities.
• Supervises all activities of security staff to ensure compliance with and proper application of department regulations and hotel policy.
• Reviews policies, procedures, and instructions on a regular basis.
• Evaluates possible hazards or threats to security.
• Promotes a safety attitude amongst all employees.
• Ensures safety of persons in the hotel and property assets.
• Reports irregularity in employee or guest behavior.
• Handles loss, damage and accidents.
• Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.
• Investigates theft as reported by guest or employee.
• Documents all action in the department, including: emergencies, loss, theft, or accident.
• Participates in weekly department heads meeting. Rooms Division Meeting and any other if requested.
• Coordinates emergencies with local authorities. Maintains good relations.
• Reviews emergency procedures regularly.
• Performs other duties as assigned by Supervisor.

Fraser Suite Hanoi (Bim Group)

Security Supervisor

Hà Nội

2 / 2008

2 / 2010

• Manages the Security Department.
• Advises management on security matters.
• Trains all security personnel in their areas of responsibilities.
• Supervises all activities of security staff to ensure compliance with and proper application of department regulations and hotel policy.
• Reviews policies, procedures, and instructions on a regular basis.
• Evaluates possible hazards or threats to security.
• Promotes a safety attitude amongst all employees.
• Ensures safety of persons in the hotel and property assets.
• Reports irregularity in employee or guest behavior.
• Handles loss, damage and accidents.
• Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.
• Investigates theft as reported by guest or employee.
• Documents all action in the department, including: emergencies, loss, theft, or accident.
• Participates in weekly department heads meeting. Rooms Division Meeting and any other if requested.
• Coordinates emergencies with local authorities. Maintains good relations.
• Reviews emergency procedures regularly.
• Performs other duties as assigned by Supervisor.

Somerset Grand Hanoi

Assistant Security Manager

49 Hai Bà Trưng- Hà Nội

2 / 2010

2 / 2011

• Manages the Security Department.
• Advises management on security matters.
• Trains all security personnel in their areas of responsibilities.
• Supervises all activities of security staff to ensure compliance with and proper application of department regulations and hotel policy.
• Reviews policies, procedures, and instructions on a regular basis.
• Evaluates possible hazards or threats to security.
• Promotes a safety attitude amongst all employees.
• Ensures safety of persons in the hotel and property assets.
• Reports irregularity in employee or guest behavior.
• Handles loss, damage and accidents.
• Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.
• Investigates theft as reported by guest or employee.
• Documents all action in the department, including: emergencies, loss, theft, or accident.
• Participates in weekly department heads meeting. Rooms Division Meeting and any other if requested.
• Coordinates emergencies with local authorities. Maintains good relations.
• Reviews emergency procedures regularly.
• Performs other duties as assigned by Supervisor.

Sunway Hotel Hanoi

Security Manager

Hà nội

2 / 2011

11 / 2011

• Manages the Security Department.
• Advises management on security matters.
• Trains all security personnel in their areas of responsibilities.
• Supervises all activities of security staff to ensure compliance with and proper application of department regulations and hotel policy.
• Reviews policies, procedures, and instructions on a regular basis.
• Evaluates possible hazards or threats to security.
• Promotes a safety attitude amongst all employees.
• Ensures safety of persons in the hotel and property assets.
• Reports irregularity in employee or guest behavior.
• Handles loss, damage and accidents.
• Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.
• Investigates theft as reported by guest or employee.
• Documents all action in the department, including: emergencies, loss, theft, or accident.
• Participates in weekly department heads meeting. Rooms Division Meeting and any other if requested.
• Coordinates emergencies with local authorities. Maintains good relations.
• Reviews emergency procedures regularly.
• Performs other duties as assigned by Supervisor.

Hotel de l'Opera Hanoi - Mgallery

Security Manager

Hà Nội

11 / 2011

2 / 2014

• Manages the Security Department.
• Advises management on security matters.
• Trains all security personnel in their areas of responsibilities.
• Supervises all activities of security staff to ensure compliance with and proper application of department regulations and hotel policy.
• Reviews policies, procedures, and instructions on a regular basis.
• Evaluates possible hazards or threats to security.
• Promotes a safety attitude amongst all employees.
• Ensures safety of persons in the hotel and property assets.
• Reports irregularity in employee or guest behavior.
• Handles loss, damage and accidents.
• Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.
• Investigates theft as reported by guest or employee.
• Documents all action in the department, including: emergencies, loss, theft, or accident.
• Participates in weekly department heads meeting. Rooms Division Meeting and any other if requested.
• Coordinates emergencies with local authorities. Maintains good relations.
• Reviews emergency procedures regularly.
• Performs other duties as assigned by Supervisor.

IHG - InterContinental Danang Sun Peninsula Resort

Security Manager

Đà Nẵng

2 / 2014

2 / 2022

• Manages the Security Department.
• Advises management on security matters.
• Trains all security personnel in their areas of responsibilities.
• Supervises all activities of security staff to ensure compliance with and proper application of department regulations and hotel policy.
• Reviews policies, procedures, and instructions on a regular basis.
• Evaluates possible hazards or threats to security.
• Promotes a safety attitude amongst all employees.
• Ensures safety of persons in the hotel and property assets.
• Reports irregularity in employee or guest behavior.
• Handles loss, damage and accidents.
• Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.
• Investigates theft as reported by guest or employee.
• Documents all action in the department, including: emergencies, loss, theft, or accident.
• Participates in weekly department heads meeting. Rooms Division Meeting and any other if requested.
• Coordinates emergencies with local authorities. Maintains good relations.
• Reviews emergency procedures regularly.
• Performs other duties as assigned by Supervisor.

Sun Group

Board of Supervisors/ Senior Official & Security Management

Hà nội

2 / 2022

2 / 2024

- Built and trained elite security forces (Bodyguards & Special Task Force) to protect senior executives, VIPs, and high-value corporate assets.
- Conducted strategic risk assessments and implemented preventive security plans that minimized exposure to safety, fraud, and reputational risks
- Authored security protocols and training manuals, standardizing operations across multiple locations and teams.
- Led crisis management, security monitoring, and fire safety enforcement for large-scale, high-risk environments
- Successfully secured major national events (Countdown Phu Quoc, Tay Ninh Festival, Da Nang International Fireworks Festival 2023 etc…), ensuring zero critical incidents
- Maintained close coordination with law enforcement agencies to guarantee absolute security compliance.

Marriott- Sheraton Haiphong

Security Manager

Hải Phòng

7 / 2024

11 / 2024

• Manages the Security Department.
• Advises management on security matters.
• Trains all security personnel in their areas of responsibilities.
• Supervises all activities of security staff to ensure compliance with and proper application of department regulations and hotel policy.
• Reviews policies, procedures, and instructions on a regular basis.
• Evaluates possible hazards or threats to security.
• Promotes a safety attitude amongst all employees.
• Ensures safety of persons in the hotel and property assets.
• Reports irregularity in employee or guest behavior.
• Handles loss, damage and accidents.
• Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.
• Investigates theft as reported by guest or employee.
• Documents all action in the department, including: emergencies, loss, theft, or accident.
• Participates in weekly department heads meeting. Rooms Division Meeting and any other if requested.
• Coordinates emergencies with local authorities. Maintains good relations.
• Reviews emergency procedures regularly.
• Performs other duties as assigned by Supervisor.

Governmental & Armed Forces Commendations: Numerous certificates of merit for outstanding contributions to Public Order, Fire Prevention, and Search & Rescue (SAR).

2 / 2024

- APEC 2017 Security Operations: Provided high-level security for the APEC 2017 summit, strictly adhering to international diplomatic requirements and rigorous protection standards.
Vận hành An ninh APEC 2017: Đảm bảo an ninh cấp cao cho hội nghị APEC 2017, đáp ứng đầy đủ các quy định về an ninh ngoại giao quốc tế và các quy chuẩn bảo vệ nghiêm ngặt nhất.
- Zero-Incident Operations: Commanded security for major public events with a record of zero critical incidents.
Chỉ huy an ninh cho các sự kiện công chúng quy mô lớn với thành tích không xảy ra sự cố nghiêm trọng
- Crisis Leadership: Successfully led emergency responses during extreme weather events with zero casualties.
Chỉ huy ứng phó khẩn cấp trong các hiện tượng thời tiết cực đoan, đảm bảo không có thương vong.

Nguyễn Sỹ Đức

Chief Internal Security Officer

Eurowindow

siduc.mk@gmail.com

0915 246 659