Linh, Ha Thuy

Sales Coordinator

Giới thiệu bản thân

To obtain a position where I can learn, grow, and contribute to the success of the company.

Thông tin liên hệ

Thông tin cơ bản

  • 15/12/1997
  • Nữ
  • Đã kết hôn

Kỹ năng

  • English Communication
  • Communication Skill
  • Teamwork and Collaboration
  • Time Management
  • Adaptability and Flexibility

Công việc mong muốn

Quản lý, điều hànhKinh doanh & tiếp thị
Khách sạn/ Khu căn hộResort/ Khu Du lịchHàng không/ Sân bay
Nhân viên
12 - 20 triệu
Sẵn sàng

Kinh nghiệm làm việc

Crowne Plaza West Hanoi Hotel and Residence

11-2018

7-2019

Club Lounge Attendant

36 Le Duc Tho Street, Tu Liem Ward, Hanoi

Warmly welcomed and professionally assisted VIP guests;

Prepared and served food and beverages in
accordance with hotel standards;

Managed inventory and replenished supplies as
needed;

Coordinated with other hotel departments to meet and exceed guest expectations;

Maintained the hotel’s standards of excellence and complied with all health and safety regulation.

JW Marriott Hanoi Hotel

9-2019

4-2020

Guest Service Agent

No 8 Do Duc Duc Road, Tu Liem Ward, Hanoi

Efficiently handled check-in and check-out
procedures with accuracy;

Proficient in using Opera PMS software;

Provided information and support regarding room rates, services, and promotions;

Handled guest complaints and feedback with
professionalism and problem-solving skills;

Communicated effectively with departments such as Housekeeping, Engineering, Security, and F&B, etc.

The Open House Joint Stock Company - Toong Coworking Space

6-2020

5-2025

Site Supervisor

2nd Floor, 25T2 Building – Tran Duy Hung Street, Yen Hoa Ward, Hanoi

Supervised, evaluated, and reported on customer experience;

Collaborated with team members to propose and implement on-site initiatives, develop events and activities aimed at enhancing customer value and fostering a community aligned with Toong’s brand culture and identity;

Took primary responsibility for supervising,
evaluating, and reporting on service standards,
personnel performance, and facilities at the site;

Developed workforce plans and proposed staffing adjustments in response to operational demands at the site;

Managed on-site financial transactions, with
thorough oversight of all purchasing and sales
activities under my responsibility.

Thông tin tham khảo

Giải thưởng

Trình độ học vấn chuyên môn

Hanoi University

Tourism and Leisure Management

Đại học

2015

2018

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Đăng ký sàn TMĐT số 2015-0205/ĐK/TMĐT của Bộ Công thương; GP MXH số 348/GP-BTTTT của Bộ Thông tin Truyền thông việc làm nhà hàng, tuyển dụng nhà hàng, việc làm nhà hàng khách sạn