ITALIAN RESTAURANT

Assistant Manager - Casual dining

District 7, HCMC

10 / 2025

7 / 2026

Supervise the implementation of the rules, customer service, attitude of the staff.
Ensuring of all knowledge of menus and way of preparation and all ingredients.
Effectively resolved problems and concerns to assure the best guest satisfaction.
Developed a task checklist to maximize store cleanliness and operational effectiveness.
Arrange working time and workload suitable for each position of personnel.
Trained, developed and counseled employees to develop a high performing team.
Maintaining all guest folios and input necessary guest preferences to the appropriate fields on the profile.
Monitored restaurant continually; taking appropriate action to ensure equal food service standards.
Proposal to recognize the good performance of active employees.
Evaluating and report employee performance to management.
Resolved guest complaints according to policy in a professional manner.
Managed the daily function, maintaining the inventory including ordering.
Resolved problems/concerns effectively to the satisfaction of all involved parties.

LA VELA SAIGON HOTEL

Restaurant Supervisor

District 3, HCMC

1 / 2022

9 / 2025

Effectively manage completion of the proper paperwork for functions and administration.
Promoting a positive atmosphere and go above and beyond to guarantee each customer received exceptional.
Manage departmental inventory and assets, including par levels and maintenance of equipment, purchase adequate quantities of necessary restaurant supplies
To liaise closely with head chef with regard to table services and catering number.
To ensure the banqueting associates are supervised in the set up of the function.
Overseeing front of house personnel and strives to improve service performance.
Ensure guests are satisfied by assisting with serving, seating and communicating with the kitchen and striving to speak to all guest.

GENSHI YAKI

Restaurant Supervisor - Japanese Restaurant

District 2, Thu Duc City, HCMC

10 / 2020

12 / 2021

Supervise the implementation of the rules, customer service, attitude of the staff.
Effectively resolved problems and concerns to assure the best guest satisfaction.
Developed a task checklist to maximize store cleanliness and operational effectiveness.
Arrange working time and workload suitable for each position of personnel.
Aid on the floor during entire meal periods and ensure adequate coverage.
Managed and assisted kitchen staff in producing food .

Phạm Đức Đông

F&B Manager

Vingroup

dongpham551990@gmail.com

0377808741

Giuseppe Amorello

Chef and owner

La Bettola

giuseppe@labettolasaigon.com

070 4555 782