My name’s Mike Ngo. I got married and had one son, I’m living in Hai Ba Trung District. I have more than 9 years experience working in hospitality industry. I’m friendly and kind to help other people. I like dealing with difficult problems and challenged issues. I’m rather serious in work and can work under high pressure.

College Bachelor

- Good in Communication - Good Knowledge in hospitality industry

*May 2017 - Present... Working as a Bar & Lounge Manager at Deawoo Ha Noi Hotel 5*. * March 2016 – April 2017 Owner of Thuy Moc restaurant - Club beer & Entertainment (86 Nguyen Tat Thanh, Tich Son, Vinh Yen, Vinh Phuc) * June 2015 – March 2016 Working at Phuc Hung Thinh Co,Ltd… as a project executive position – NGON PHỐ Restaurant & Food court Plaza - project in AEON MALL Long Bien & Pre-opening manager Duties: • Working with project team • Creating SOP, orientation, training manual, service sequence • Setting budgets & creating and executing plans for department sales, profit and staff development • Making recipe & costing of beverage and food • Checking and making request of OSE, purchase order about whole of equipment, utensils, chinaware, glassware, flatware, etc… • Planning & Coordinating drink list and food menu • Creating business plans each month & year (promotion & action ) • Competitor analysis (actual) • Analyzing and planning restaurant sales levels and profitability • Organizing marketing activities • Organizing training & guiding staff (orientation, service sequence, communication skills with guest, etc…) • Planning, managing and overseeing all the restaurant operations, to ensure all team members are properly trained and operate to the highest standards • Planning staff schedules and duty roster • Organizing promotion on official opening week • Ensure smooth day to day operations • Daily reporting operation outcome to board of director * 15th November, 2013 – 28th April, 2015 Working at ALMAZ International Cuisine & Convention Center in Vinhomes Riverside Long Bien as a pre-opening assistant General Manager (VIN GROUP) Duties: • Working with pre-opening ALMAZ team • Creating SOP, orientation, training manual, service sequence • Making recipe & costing of beverage and food • Planning & Coordinating drink list and food menu • Checking and making request of OSE, purchase order about whole of equipment, utensils, chinaware, glassware, flatware, etc… • Creating business plans each month & year (promotion & action) • Setting budgets & creating and executing plans for department sales, profit and staff development • Competitor analysis (actual) • Organizing marketing activities • Analyzing and planning restaurant sales levels and profitability • Organizing training & guiding staff (orientation, service sequence, communication skills with guest, etc…) • Planning, managing and overseeing all the restaurant operations, to ensure all team members are properly trained and operate to the highest standards • Training & guiding the new staffs orientation, service sequence, communication skills with guest, etc… • Planning staff schedules and duty roster • Ensure smooth day to day operations • Reporting operation outcome to board of director

Application for the F & B manager/ Restaurant Manager/ Club Manager/ Entertainment Manager/ Bar Manager