Van Hien University

Restaurant Manager tại YUZU OMAKASE

- Ensure all operations are carried on in an appropriate, cost-effective way - Improve operational management systems, processes and best practices - Purchase materials, plan inventory and oversee warehouse efficiency- Help the organization’s processes remain legally compliant· Formulate strategic and operational objectives - Examine financial data and use them to improve profitability· Manage budgets and forecasts - Perform quality controls and monitor production KPIs - Build SOP, Procedures, Training plan, Cost, Selling price from starting to set up the new project - Works closely with the Executive Chef to meet desired business performance and ensures high standards of service and food quality at all times - Coordinate daily Front of the House and Back of the House restaurant operations - Manage restaurant’s good image and suggest ways to improve it· Responsibility for the overall cleanliness, hygiene, health and safety standards of the restaurant premises - Ensure compliance with sanitation and safety regulations - Conduct regular review of operational procedures with improvement plans to the management - Deliver superior service and maximize customer satisfaction· Respond to customers’ feedback and complaints in an expeditious and professional manner - Conduct orientation and training of new trainees - Recruit, train and supervise staff - Plan staff duty roster and cleaning duties - Appraise staff performance and provide feedback to improve productivity - Train new and current employees on proper customer service practices - Find ways to increase quality of customer service - Manage reservations and seating plans for diners - Handle cashiering duties, daily sales collection and petty cash claims - Control operational costs and identify measures to cut waste· Ensure strict compliance from all service and kitchen staff to observe the Company’s standard operating procedures at all times - Handle all restaurant’s administrative duties and submit necessary paperwork to corporate office on time. - Any other appropriate duties and responsibilities as assigned

Restaurant Manager tại Sushi Tei

- Address operational issues and concerns in a timely fashion. - Supervise operations team to ensure operational excellence and excellent customer services. - Educate operations team on best practices, company policies and service excellence standards. - Develop and maintain operational guidelines for staffs. - Oversee operational cost, risk and audit activities. - Interviewing, recruiting, training, performance evaluation, promotion and termination activities. - Determine staffing requirements, work assignment and schedules for new projects. - Perform routine maintenance and repair works for equipment. - Maintain the facility clean, safe and organized. - Evaluate inspection reports and service tickets and prepare repair invoices. - Coordinate with Operation Manager in different operational issues and promotional activities. - Evaluate current operational strategies and recommend improvements. - Generate operational reports for management as needed.

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