- National Economic University - Invest and Develop Dept.- Bachelor - Hanoi University - English Dept. - Bachelor - Foreign Trade University - Import Export Dept. - Certificate - Hotel training course & skill - VTOS – Certificate - Best manager award 2014 - Car driving license - Vietnam Communist Party member - Member of Union, Fire team, External affair

- Friendly, Honesty and Loyalty - Can work hard, frequently do business trip if needed - Good skill to deal and follow the matter - Not strong in writing English - Can speak only a little of Chinese and France

2013 – 2017 : Baoson Intrenational Hotel - 4 star - DGM + EAM 2013 – 2013 : Conifer Hotel - 3.5 star - Front Office Manager 2002 – 2013 : Hanoi Hotel - 4 star - Duty Manager + Assistant FOM + GRO 1997 – 2001 : Hanoi Horison hotel - 5 star - FO Dept. 1996 – 1997 : Grand Hanoi Lake view hotel - 5 star - FO Dept. 1993 – 1995 : BS Service Co. Ltd - 66 Ba Trieu - F&B Dept. 1991 – 1993 : Private Company - Construction - Staff - Long experience in Front Office Dept., Passed through some posision in hospitality field such as Duty Manager, Front Office Manager, Senior FOM, Deputy General Manager, Acting GM, Executive Assistant Manager, Chairman office support. - Good skill to deal upselling, flexible on handle guest complaint - Good knowledge on hotel system network such as Fidelio, Hotelnet, Pegasus and Smile - Strong point set up Dept. and manage staff - Experience work for Joint - venture, team work and good communication - Other experiences: Brand Ambassador for JW, partner for handicrafts Import Export USA Co., partner for vietnamgolftour.com HCM, partner for ISOLECTRA Malaysian group, Transport Co. Ltd., partner for Clinic and Pharmacy. - Visited Malaysia, Singapore, Thailand, China, Indonesia, Laos and Cambodia