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Helen Phùng Thúy

Helen Phùng Thúy

Hồ sơ 5 sao vàng 950 Lượt xem hồ sơ

Nữ, 17/09/1989, 34 tuổi

No. 25, Hoang Thi Ai Str., Hoa Xuan Wrd., Cam Le Dist., Da Nang City

Cập nhật: 12/05/2020

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Kinh nghiệm làm việc
Từ 5 đến 10 năm
Vị trí
Trợ lý, thư ký
Mức lương mong muốn
Thỏa thuận
Nơi mong muốn làm việc
Đà Nẵng
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
4 sao

Giới thiệu bản thân

- Graduated from College of Cultures - Arts and Tourism Saigon with major in Hospitality Management. Ranking is Distinction - Nearly 7 years experience for online/ offline management with 3 - 5 stars Hotels/Resorts in Vietnam, Asia and worldwide - Nearly 2 years for Sales Manager at Royal Huy Hotel DN - Well negotiating, communication, problems solving skills - Perfectionist, dedicated with job

Trình độ học vấn chuyên môn

COLLEGE OF CULTURES - ARTS & TOURISM SAIGON | SAIGON ACT

Hospitality Managerment - Cao đẳng

2008 → 2011

COLLEGE OF CULTURES - ARTS & TOURISM SAIGON | SAIGON ACT Major in Hospitality Managerment Sept 2008 - Sept 2011 Ranking: Distinction / Excellent

Kĩ năng

- Negotiating, communication, problems solving skills. - Multi-task management, time management skills. - Well knowledge, using, upgrade to extranet. - Proficiency in MS Office: Word, Excel, PowerPoint. - Typing skill with accuracy and speed. - Team spirit and individual working. - Perfectionist, dedicated with job - Sacrificed, diligent, responsible, flexible.

Kinh nghiệm làm việc

Sales TA tại Samdi Hotel Group

2/2020 → Hiện tại

331 Nguyễn Văn Linh, Thanh Khê, Đà Nẵng, Việt Nam

- Well plan sales strategy and implement tactics to achieve budget - Establish new business and maintain existing business accounts through the preparation and execution of action plans - Negotiate all terms & conditions; series / charter rate; allotment and prepare cooperation contract for hotel as well - Assist in the planning and implementation of promotions and packages - Fanpage management; banner design; update: promotion, local event/ festival... on fanpage. Respond to customer reviews - Manage accounts/prospects jointly with senior positions - Handle all facets of the hotel - Well set up and maintain good working relationship with potential partners such as: travel agents, corporate accounts, tour operators, MICE, and general businessman - Well-knowledge and strive for the achievement of assigned occupancy and revenue targets - Complete other tasks assigned by general manager

SALES EXECUTIVE tại ASIABOOKING JSC

4/2011 → 12/2012 (1 năm 7 tháng)

Ho Chi Minh City

- Managing the contract on Vietnam market and some Asia markets such as: Singapore, Thailand, Malaysia, Cambodia… - Working closely and dealing directly with the hotel about the rate - promotion and the terms & conditions in the contract. - Well understanding and uploading the rate, terms & conditions and promotion on the Online system. - Preparing monthly reports to submit to DOS. - Other administrative duties as required by DOS.

ASSISTANT CONTRACT MANAGER (2 Years) | CONTRACT MANAGER - LEADER (3 Years) tại ASIABOOKING JSC

7/2012 → 2/2017 (4 năm 7 tháng)

Ho Chi Minh City

- Managing the contract of 2 sides: online and offline market on Vietnam - Asia Market and worldwide. - The successful design & demo quickly, easily, friendly extranet for online cooperation hotel. It is being used until the present and received the high appreciation from partner. - Recruitment, training new employee.  - Managing and training all of teams such as: customer service, air & entertainment tickets, tour, hotel cooperation as well. - Invitation sponsor to key hotel and key location. - Well flexible design the attractive promotion program to customer on weekly - monthly - seasonally for guarantee the different and competitive on the market. - Closely working and directly dealing with the partner about services, prices, promotions, terms & conditions in the contract. Directly processing about arising problems of the customers. - Regularly taking part in Site Inspection at the Hotels and Resorts. - Organize and store paperwork and documents. - Well planning for contract team and other departments. Arranging travel and accommodation to staff (if required) - Preparing monthly reports of contract team to submit to Director of Sales.

SALES MANAGER tại ROYAL HUY HOTEL DANANG

6/2018 → 1/2020 (1 năm 7 tháng)

DANANG

- Well receive, process, confirm and update the systerm - Updating prices, allotment, room availability on online system (Agoda, Booking.com, Expedia, Ctrip, Traveloka,...). Processing booking, responding to assessment messages / comments from guests - Compare prices, track booking invoices, payment and recover debts - Well plan sales strategy and implement tactics to achieve budget - Establish new business and maintain existing business accounts through the preparation and execution of action plans - Negotiate all terms & conditions; series / charter rate; allotment and prepare cooperation contract for hotel as well - Assist in the planning and implementation of promotions and packages - Fanpage management; banner design; update: promotion, local event/ festival... on fanpage. Respond to customer reviews - Manage accounts/prospects jointly with senior positions - Handle all facets of the hotel - Well set up and maintain good working relationship with potential partners such as: travel agents, corporate accounts, tour operators, MICE, and general businessman - Well-knowledge and strive for the achievement of assigned occupancy and revenue targets - Complete other tasks assigned by general manager

Mong muốn về công việc

- I desire to work in a company with changeable and challenging environment, which gives me inspiration feeding my passion of works related using English. Being a part of your Company could be a great choice adding significant values to my career path as well as contribute my keenness to your team. - Office Hours

Giải thưởng

DEMO & DESIGN ONLINE EXTRANET

7/2013

- The successful design & demo quickly, easily, friendly extranet for online cooperation hotel. It is being used until the present and received the high appreciation from partner.

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