Sales Manager tại SUNRISE PREMIUM RESORT AND SPA HOI AN *****

6/2018 → 11/2018 (5 tháng)

Hồ Chí Minh, Việt Nam

►2018 – (5 months): SUNRISE PREMIUM RESORT AND SPA HOI AN ***** Sales Manager - Directly involved with the daily sales call, tele-sales activities - Handled in Travel Agency segment. - Negotiated with clients sales quotes and contract - Coordinated with sales admin issue the Whole Sales contract for customers - Proactive in daily briefing within sales department - Solved client’s problems and complains. - Achieved sales target assigned by the board of management - Reported directly to Director of Sales and Marketing ►2017 – 2018 (1 year): LADALAT HOTEL ***** Sales Manager - Built Sales plan, promotion programs, packages. - Built rate structure for all services - Built factsheet, leaflets, hotel presentations… - Built theme & content for website - Built work forms for internal & external use - Established Travel Agency, Corporate & Service contracts - Planned and coordinated events (conference/gala/wedding party). - Contracted negotiations and client quotes - Solved client’s problems and complains. - Controlled and manage staffs. - Took care of clients for site inspection trip, FAM trip. - Reported directly to Director Assistant of Director (Hotel Owner) - Participated directly in the hotel opening set-up tasks - Did recruitment for the hotel - Gave ideas & build content brand identity ►2012 – 2017 ( 5 years 4 months ): VIETRAVEL – LEISURE DEPARTMENT Sales Executive - Determined customer needs and made appropriate travel recommendations (airline tickets, hotel, travel insurance, tour packages) - Built relationships with customers based on trust and integrity. - Developed and implement the personal marketing plan to attain sales goal. - Maintained and develop Travel Agency to improve sales. - Supported Marketing Department runs promotions to customers & evaluate the effectiveness of promotions. - Led Singapore Tour in Tet Holiday. Achievement: - Recognized for one of the most excellent staff during 2014 Summer Season - Achieved monthly and annual sales goals. My team achieved the highest target every year. ►2011 (6 months): VMS MOBIFONE – KON TUM BRANCH Customer service - Resolved client concerns about Mobile Service