Duty Manager

• Hạn nộp: 15/02/2018
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

·   ·       Provides functional assistance and direction to all departments.

·         Cooperates, coordinates and communicates with other hotel departments as required.

·         Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel.

·         Responds to guest complaint and needs and then resolves related problems

·         Supervises and directs Front Office department

·         Ensures VIPs receive special attention

·         Patrol and Inspects front of house and back of house regularly for cleanliness.

·         Assists Guest Relations in greeting, rooming, and sending off VIP guests.

·         Monitors and audit appropriate standards of conduct, uniform, hygiene, and appearance of staff.

·         Promotes inter-hotel sales and in-house facilities.

·         Checks billing instructions and monitors guest credit

·         Analyses and approves discounts and rebates.

·         Analyses the rate variance report to ensure rooms revenue control

·         Takes action with the Property Management Systems (PMS) in emergency situation.

·         Fully conversant with all hotel emergency procedures.

·         Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.

·         Perform any other duties which may be assigned by the management from time to time.

·         Direct managing Guest Service Executive / Guest Service Supervisor / Concierge / Bellman

·         Indirect managing Guest Relations Officer / Guest Relations Supervisor

·         Other tasks shall be assigned by management team

Quyền lợi được hưởng

- Compensation & Benefits: follow up Vietnamese law & as per company policy. - Transportation: provided by the company - Venue: Lot D3, Northern Peninsula, Cam Lam, Khanh Hoa Province

Yêu cầu công việc

 

- Having appropriate qualifications and certificates for each position.
- Good looks, friendly.
- Experience in the same position at the hotel / resort 3-5 *, English communication, preferred candidate in other languages.

Yêu cầu hồ sơ

- Email address: Tin đã hết hạn / 

- Contact: 0258 3 989 499 - Ext: 7041 - Ms. Loan - Venue: Lot D3, Northern Peninsula, Cam Lam, Khanh Hoa Province

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