Front Desk Supervisor

• Hạn nộp: 29/06/2019
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

Develop a spirit of application, service and creativity in the team.
Be aware of room status and also the competitors’ status.
Attend VIP’s arrival, if any. Maintain and improve quality service in Front office. Ensure that the Front Office team welcomes the customer properly. Be flexible to replace the colleagues in another department or in the other Accor Hotel Properties. Ensure guests are attended quickly and any complaints handled tactfully and diplomatically. Receive and deal with verbal complaints. Forward to Asst. FOM when necessary. Ensure that there is compliance to all work legislation in the department. Assist in all Front of the House tasks. Inspect rooms to ensure standards and quality. Ensure the settlement of the Master folio opened for any travel agent or event inside the Hotel. Perform miscellaneous job-related duties as assigned.

Quyền lợi được hưởng

Simplicity, Modernity, Well-being Acteurs, the Ibis staff training and professional development programme, enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills
Other benefits:
▪ 13th month salary
▪ Public holidays cash benefits (New Year, Lunar New Year, Liberation Day, International Labour Day, National Day, King Hung’s Death Anniversary)
▪ Annual leave: 12 days per year (+public holidays mentioned above)
▪ Social insurance (8%), Health insurance (1.5%), Unemployment insurance (1%) paid by the employee/ gross Salary
▪ 24/24 Personal Accident Insurance
▪ Parking fee
▪ 1 duty meals at Staff Canteen
▪ Uniform covered by the Hotel

Yêu cầu công việc

Yêu cầu hồ sơ

Please send your CV in English to email Tin đã hết hạn or apply directly on Hoteljob website

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