Guest Relation Supervisor

Hạn nộp: 10/03/2024
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận Hải Châu - Đà Nẵng

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ

Ngành nghề
Kinh doanh & tiếp thị

Vị trí
Trưởng ca/ Giám sát

Cập nhật
04/03/2024 17:50

Mô tả công việc

- The Guest Relations Officer is also to ensure that all guests are made to feel comfortable and welcome in a genuine warm way at all times.

- All duties and tasks performed are to be procedurally correct, timely and consistently, effective and efficient work practices and guest service standards, that the guests’ first and last impressions of the hotel are lasting ones of genuine warmth and friendliness and of high standards.

- To ensure that all guests are provided with concise information concerning the services and facilities provided by the hotel.

- Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments.

- Ensure on a daily basis that you are fully aware of all arrivals to the Hotel, and in particular, VIP’s and return guests, and that you are aware of any special requests so that they may be acted accordingly.

- Ensure you have a complete and thorough knowledge of the outlets of the hotel, their operating hours and the scope of services that they provide.

- Acquire, through training provided, a complete knowledge of all policies

- Ensure that you as a Guest Relations Officer at the hotel have a comprehensive knowledge of town and what is happening within the city at all times, and to ensure that all guest enquiries are met with prompt, informative yet friendly solution.

- Responsible for adhering to the rules and regulations of the hotel as set down in the Staff Handbook.

Quyền lợi được hưởng

- Candidates will be provided with job details during interview.

- Have allowance

Yêu cầu công việc

- Fluent communication in English and other language is preferred

- Young and good looking

- Good team work skills

- 1-2 years' customer service experience, preferably in hospitality field

Yêu cầu hồ sơ

Full CV

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Môi trường làm việc5/10

Chế độ đãi ngộ5/10

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Bình luận (5)
Đánh giá (5)

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Sắp xếp đánh giá:

Grand Mercure Danang Hotel

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Quy mô: 100 - 499
Green Island, Hai Chau District, Danang City, Vietnam
https://www.facebook.com/grandmercuredanang.recruitment
If you are interested with our vacancies, please send your resume to thuyvy.nguyen@accor.com We are Grand Mercure Danang, a proud member of the AccorHotels, offer an Upscale International address of distinction. This property, situated on the exclusive settings of the Green Island, right in the heart of Danang city, offers 272 beautifully designed rooms with natural day light and panoramic views over the Danang bay. Let join Grand Mercure Danang and grow your career with us!