Telephone Operator - Nhân viên tổng đài

• Hạn nộp: 30/12/2016
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

- Create smooth and efficient communications among the hotel, guests and staffs - Suggest and check alternate spellings, locations, or listing formats to customers lacking details or complete information - Offer special assistance to persons such as those who are unable to dial or who are in emergency situations - Observe signal lights on switchboards, and dial or press buttons to make connections - Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls - Calculate and quote charges for services such as long-distance connections - Monitor automated systems for placing collect calls and intervene for a callers needing assistance - Perform clerical duties such as typing, proofreading, and sorting mail - Consult charts to determine charges for pay-telephone calls, requesting coin deposits for calls as necessary - Provide relay service for hearing-impaired users - Promote hotel products, services, and savings plans when appropriate - Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls - Update directory information - Keep records of calls placed and received, and of related toll charges

Quyền lợi được hưởng

- 13th month salary - Public holidays cash benefits (New Year, Lunar New Year, Liberation Day, International Labour Day, National Day, King Hung’s Death Anniversary) - Annual leave: 14 days per year (+ 10 public holidays mentioned above) - Social insurance (8%), Health insurance (1.5%), Unemployment insurance (1%) paid by the employee/ gross Salary - 24/24 Personal Accident Insurance - Parking fee - 2 duty meals at Staff Canteen - Uniform covered by the Hotel - Carte Bienvenue

Yêu cầu công việc

- At least 1 year at the same position in hospitality - Excellent communication skill - Good English is a must - Strong dealing, recommendation - Fast catch up - Good in handle in any situation - Good interpersonal skills - Careful, enthusiastic

Yêu cầu hồ sơ

Nộp hồ sơ qua e-mail: Tin đã hết hạn hoặc nộp trực tiếp tại khách sạn (Cổng Bảo Vệ)

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