Spa Receptionist (Nhân viên lễ tân Spa)
- Hạn nộp: 28/10/2017
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Huyện Núi Thành - Quảng Nam
Làm theo ca
Resort/ Khu Du lịch
Vui chơi & giải trí
Nhân viên
25/10/2017 11:54
Mô tả công việc
1. Enhances guest recognition at all times by addressing guests by name and interacting with them on a professional level. 2. Always offers an alternative if a requested service is unavailable. 3. Always visible to guests by being present at the reception desk. 4. Be fully conversant with Shine Spa services and facilities in order to be able to make helpful recommendations, and to be able to up-sell Spa services and Spa products. 5. Answers telephone calls in a professional, courteous and polite manner in accordance with hotel’s standards. 6. Accepts and accurately record all guest bookings for Spa services in accordance with departmental procedures. 7. To answer all guest questions regarding spa offerings, appointment availability, length and cost of treatments 8. Ensure that all cashiering functions are carried out in accordance with hotel’s accounting procedures. 9. Accepts responsibility for, and to show initiative in decision making when handling minor guest objections, in order to enhance guest satisfaction. 10. Refers major guest objections to immediate superior to prevent further guest dissatisfaction
Quyền lợi được hưởng
- As per Vietnamese law and Company policy - Insurances - Competitive salary
Yêu cầu công việc
1. Very good English skills (written & verbal) 2. Computer operation and familiarity with some softwares. 3. Problem solving, reasoning, motivating, organizational and training abilities 4. A high energy level and a passion for achieving results 5. Dealing with customers, associates, spa manager and suppliers
Yêu cầu hồ sơ
Please email your CV to Tin đã hết hạn or contact 0911737722 for more information
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 100 - 499
- Thôn Bình Phú, Xã Tam Tiến, Huyện Núi Thành, Tỉnh Quảng Nam
- http://www.starwoodhotels.com/sheraton/property/overview/index.html?propertyID=4508&EM=VTY_SI_4508_HOIANTAMKY_PROP_OVERVIEW
ABOUT THE BRAND Sheraton is part of Marriott International’s upscale portfolio and consists of more than 440 beautiful properties in gateway cities and distinctive resort locations around the world. At Sheraton, we give guests smart solutions and effortless experiences that free up valuable time, so they can experience more and make the most of their stay. ABOUT THE PROPERTY Sheraton Hoi An Tam Ky Resort & Spa is beingdeveloped directly on the natural golden sands of Tam Tien beach, near Tam Ky City and along Vietnam’s central coastline of the East Sea. The area is the home to many natural, cultural and historic sites including the aforementioned UNESCO site, the ancient Town of Hoi An, temple ruins of My Son and the ’ Heroic Mother Thu' Statue of Tam Ky”. With 318 keys and nestled directly on the secluded beach, Sheraton Hoi An Tam Ky Resort & Spa will offer guests accommodation in a blend of luxury villas, suites and well-appointed rooms in a tropical garden environment. Rooms willfeature four-fixture bathrooms that offers a separate bath tub and shower. For dining and entertainment, the resort will host a lobby lounge and four restaurants: a casual venue offering three meals daily and three specialty restaurants and two pool bars. Recreational amenities will include a luxurious spa equipped with fourteen treatment rooms, Sauna, Steam, Jacuzzi and a Sheraton Fitness centre. A large outdoor swimming pool with a separate children pool and a nearby kid’s club. Water sports and recreation activities and billiard room. Additional amenities includes a gift shop, two retail shops, a medical clinic and a business centre. For conferences and social events, Sheraton Hoi An Tam Ky Resort & Spa will offer meeting spaces including a 300+ seat divisible ballroom and four individual meeting rooms in varying configurations.
Thông tin liên hệ
- Thao Phan - HR Department