Reservations Agent

• Hạn nộp: 30/04/2019
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

• Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques • Promote the Hotel’s (and IHG generally) products and services • Maintain a high level of product and service knowledge about all IHG Hotels in your region • Prepare and execute action plans which increase reservation sales and associated business • Record and process reservations made by phone/fax/email • Accept wait list reservations • Process amendments to reservations such as extensions, early departures, etc • Manage “no show” reservations by investigation and recording of same • Record special billing arrangements for groups and conventions • Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval • Maintain knowledge of special rates/ offers/ promotions • Monitor reservation levels and inform Managers of current and future occupancy rates • Prepare reports as requested (eg to travel agents, corporate production report etc) • Prepare reservation sales reports • Manage group reservations and ensure all groups block is being updated correctly in Opera with the signed contract and rooming list. • Review daily Reservation and ensure market segments are correct • Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety. • Perform any other duties which may be assigned by the management from time to time.

Quyền lợi được hưởng

As per Hotel's policy

Yêu cầu công việc

To be discussed

Yêu cầu hồ sơ

Please send your most updated CV to email Tin đã hết hạn

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