Bellman Captain

• Hạn nộp: 30/04/2017
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

 Supervise and direct Bellman/Transportation activities and Bell/Transportation Staff  Responsible for sorting and distributing guests and administrative mail and returning mail to the sender for forwarding mail  Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests  Be prepared to recommend first and foremost the hotel’s own Food and Beverage outlets before any other, making himself totally familiar with the operating times and each outlets benefits  Ensure the lobby is always kept in an orderly fashion and that ashtrays are kept clean  Responsible for the maintenance of the hotel information directory (function board) and ensures that the information shown in current and accurate at all times  Prepares efficient work schedule for Bell Services, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures  Ensures that all bell staff are neat, clean and punctual at all times and that they perform the task assigned to them promptly and efficiently  Handle problems associated with guests and liaise with department heads or executive management in the absence of the Duty Manager.  To ensure luggage is promptly delivered to guest room.  To co-ordinate the arrival of guests to the hotel according to the hotel standard. o Maintains a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation through thorough on the job training o Ensures training needs analysis of Bell Staff is carried out and training programs are designed and implemented to meet needs o Conducts probation and formal performance appraisal discussions in line with company guidelines o Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance o Regularly communicates with staff and maintains good relations

Quyền lợi được hưởng

Attractive salary and bonus Health insurance and Social insurance regulated by Vietnam Labor Law Professional, dynamic working environment

Yêu cầu công việc

- College Degree or Above - Letter Writing Skills - Computer Skills - At least more than 1 year in the same position at other international hotels or resorts - Accept working under pressure and target oriented - Good teamwork spirit and eager to learn.

Yêu cầu hồ sơ

Ms.Hương: Tin đã hết hạn Tel: +84 77 386 99 99

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