Reservation Clerk/Nhân viên đặt phòng
- Hạn nộp: 30/08/2022
- Mức lương: Thỏa thuận
Thông tin cơ bản
2
Quận 1 - TP HCM
Làm theo ca
Tiền sảnh
Nhân viên
02/08/2022 09:22
Mô tả công việc
SCOPE
Receive, confirm and process reservations received for the hotel and ensure the accuracy of the reservations received, maximizing all occupancy and yield opportunities.
PRIMARY RESPONSIBILITIES
• Enquire and get the correct information regarding the exact details of the reservations. Takes note of special requests on the reservations form, such as VIP, extra bed, baby-cot, complimentary amenities etc.
• File reservations forms according to arrival dates.
• Acquaint yourself with the regular callers and acknowledges them by name, learn and use telephone courtesies.
• Politely turn down request for reservations on ‘close-out’ dates and offer assistance to book them to another hotel, especially in the case of a regular customer.
• Handle any guest complaints effectively and diplomatically to ensure the ultimate satisfaction of guests.
• Perform all duties and responsibility in a timely and efficient manner in accordance with established company policies to achieve overall objectives of Reservations Clerk.
Quyền lợi được hưởng
- Social insurance as law
- 13th-month salary
- 1 meal per day
- Service charge monthly
- Annual Team Building
Yêu cầu công việc
Education:
-Previous hotel-related experience desired.
Other:
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 100 - 499
- 63 Đường Nguyễn Huệ, Bến Nghé, Quận 1, Hồ Chí Minh, Việt Nam
- https://www.saigonprincehotel.com
Located right in the heart of vibrant Ho Chi Minh City on Nguyen Hue Boulevard, Saigon Prince Hotel is 191 room hotel offering a luxurious and relaxing environment for our guests and staff. With a long established reputation as a leading hotel in the city that appeals to FIT, corporate and MICE business traveler’s Saigon Prince provides a dynamic and interesting environment for your career. With a range of deluxe rooms, executive rooms and suites, full F&B facilities and meeting rooms, the hotel offers all the features required for a successful guest experience.
Thông tin liên hệ
- Ms Phuong