Reservation Officer

Hạn nộp: 30/03/2019
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận Ngũ Hành Sơn - Đà Nẵng

Giờ làm việc
Giờ hành chính

Loại hình
Resort/ Khu Du lịch

Ngành nghề
Tiền sảnh

Vị trí
Nhân viên

Cập nhật
11/02/2019 09:44

Mô tả công việc

- Be responsible for taking reservations over the telephone, fax or internet and entering into the PMS timely and accurately.

- Be responsible for being able to explain hotel services and facilities in a positive manner.

- Be aware of other AccorHotels in Vietnam and assist guest with information relating to ‘sister’ properties, including sending leads on to relevant team member.

- Ensures knowledge and update of the reservation systems available and are fully conversant with the rates, packages and any special offers available.

- Be responsible for following up on all guests requests. Ensure response for all guest’s request within 24 hours of the receipt.

- Ensures that all information relating to a reservation is keyed correctly into the system and is of highest quality, and errors are kept to an absolute minimum.

- Makes sure that the correspondence are correct compared with the data on the Opera system.

- Follows up the administration of each booking to help the reception team carry out check-in operations effectively.

- Ensures deposit or payment is followed up and accurately updated in PMS and reports.

- Ensures that allotments are processed according to the standards and that any request to increase allotments are approved by the Reservation Manager.

Quyền lợi được hưởng

- Dynamic and professional working environment.

- Competitive salary and benefits offered

Yêu cầu công việc

- 1 year related experience or 6 months experience in reservations/front office.

- Good at the use of Microsoft Office and OPERA.

- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the Resort, the brand and the Company.

- Problem solving and organizational abilities.

- Fluent English.

Yêu cầu hồ sơ

Resume in English & all related qualifications

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

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Sắp xếp đánh giá:

Premier Village Da Nang Resort - Managed By AccorHotels

Theo dõi

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Quy mô:
Võ Nguyên Giáp, My An, Ngũ Hành Sơn, Da Nang, Vietnam
https://www.premier-village-danang.com
Premier Village Danang Resort is an exclusive beach retreat for discerning travelers & families seeking relaxation and indulgence in a serene beachfront setting. The resort is located on the tranquil My Khe Beach, only 5 kms from Danang City Center. Beautifully-landscaped cobble-stone streets connect villas to the resort’s private white sand beach and facilities, including a luxury beach Club with Spa & Fitness Centre, an upscale seafood restaurant & all-day dining. Featuring a total of 111 beautifully appointed 4-bedrooms villas, with private swimming pool, the resort offers contemporary design in a modern sophistication environment.