Customer Service Officer
- Hạn nộp: 30/09/2017
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận 1 - TP HCM
Giờ hành chính
Thể hình/ phòng tập
Nhân viên
06/05/2018 00:00
Mô tả công việc
40% Customer Service
- Greet, welcome, interact and check-in members and guests professionally at all times
- Ensuring prompt and professional phone answering service
- Render high level of customer satisfaction by ensuring their needs and requests are attended to in a timely manner; referring to FDS/MRO/Manager if necessary
- Assist to ensure procedures and systems are practiced within the scope/requirement of the Company
20% POS transactions
- Ensure proper handling of all sale transactions with issuance of official receipts
- Ensure all documents are checked and verified before POS
- Assist with collection of outstanding balance
- Assist/promote shoe locker occupancy
20% Facilities Management
- Assist to achieve 5 star facility standards through auditing, feedback and reporting
- Ensure safety of staff and members are in order at all times – train and prepare for incidents, injuries
- Ensure opening/closing of facilities is in according to Company policies
- Conduct stock take of supplies and products, report accordingly
10% Personal and Team Development
- Ensure consistent self development by actively participating in meetings with own team for updates and functional training
- Contribute ideas to personal and team development program at all times
- Ensure active involvement in Daily Staff Line-up Program
10% The 7 Habits of Our Highly Passionate Team
- We make Life Better by doing what we Love
- We are Mavens of Making Life Better through Fitness
- We Play & Have Fun doing our jobs – Fitness is Fun
- We Celebrate Growth and Recognize Achievement
- We Train, Train, Train, Train, Train – Constant and Never Ending Improvement is our DNA
- We are Responsible; always acting with Integrity & Accountability
- We maximize our Value by always doing & delivering more with less
Quyền lợi được hưởng
- Competitive compensation & benefits
- Various insurance programs
- Dynamic and energetic working environment
- Career Development & Training opportunities
- Exciting challenges and rewarding recognitions
- Healthy lifestyle
- Free membership with access to our state-of-the-art fitness & yoga clubs
Yêu cầu công việc
EDUCATION/EXPERIENCE:
- Colleague Degree or above with a minimum of 1 year experience in a service oriented industry
- Good command of English and Vietnamese
- Ability to work according to shifts
- Basic computer knowledge
YOU MUST HAVE
- A burning desire to succeed.
- A natural ability to get joy from delivering outstanding customer service
- A highly motivated personality and be the type of person who never gives up.
- A passion to develop meaningful rapport with your customers and to learn how to communicate with piercing persuasiveness.
- Be a great communicator
- Ability to speak a basic level of English speaking is an advantage
- A desire to be fit
Yêu cầu hồ sơ
Full CV
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Số 5 Nguyễn Tất Thành, Phường 12, Quận 4, HCM
Tập đoàn CMG Asia, chủ sở hữu thương hiệu California Fitness & Yoga và nhiều thương hiệu hàng đầu trong lãnh vực sức khỏe, thể dục thể hình và phong cách sống. Năm 2007, California Fitness & Yoga là công ty thể dục thể hình quốc tế đầu tiên và lớnnhất ra mắt tại Việt Nam. Với sứ mệnh “ Làm cho Cuộc Sống Tốt Đẹp Hơn”, California Fitness & Yoga là trung tâm của phong cách sống năng động, truyền cảm hứng, mang lại niềm vui sảng khoái cũng như nguồn sinh khí mới cho cộng đồng. California Management Group, the owner of California Fitness & Yoga and other well known brands of innovative health, fitness and lifestyle. In 2007, California Fitness & Yoga became the first and largest international fitness company to open in Vietnam. With a mission of “Making Life Better” California Fitness & Yoga became a dynamic lifestyle center aiming to inspire, entertain and energize the communities it serves.
Thông tin liên hệ
- Talent Recruitment