Banquet Manager | Quản Lý Tiệc - Hội Nghị

• Hạn nộp: 15/10/2023
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

• Take charge of Banquet event operation
  
• Ensure that all pertinent information is well received by team members.
  
• Attend pre-function meeting with Event Organizers, disseminate information and changes to colleagues and relevant departments.
  
• Ensure setup is in accordance to guests’ requirement based on Banquet Event Order or Change Log.
  
• Communicate regularly to all team members regarding guest feed-backs, satisfaction and dissatisfaction received.
  
• Ensure that team members with direct guest contact possess good product knowledge.
  
• Enforce and uphold high standards in hygiene and keep track of banquet service equipment to ensure par level for smooth operations.
  
• Check and ensure that all operating supplies are well stocked and sufficient to run operation.
  
• Plan the manning allocation/work assignment per Banquet event.
  
• Implement appropriate and effective measures to keep costs and expenses within budget.
  
• Supervise the maintenance of service standards during banquet service operations.
  
• Engage and obtain guests’ feedback during operations to ensure satisfaction.
  
• Handle guests’ complaints and comments tactfully and efficiently.
  
• Interview, select and recruit Banquet ambassadors.
  
• Ensure that new hire induction and required training are completed within three months of employment.
  
• Provide training to team members and casual labor on all aspects of banquet operations according to the requirements in the department’ standards.
  
• Observe, coach, motivate and counsel team, performs staff appraisals/disciplinary actions if required.
  
• Maintain department communication logbook and update notice board.
  

Quyền lợi được hưởng

• Service charge (as per Hotel business)
  
• Year end bonus base on annual performance
  
• Public holidays benefits (New Year, Lunar New Year, Liberation Day, International Labour Day, National Day, King Hung’s Death Anniversary)
  
• Annual leave (+ 11 public holidays mentioned above)
  
• Social insurance (8%), Health insurance (1.5%), Unemployment insurance (1%) during probation
  
• Bao Viet 24/7 Personal Accident Insurance
  
• Parking fee
  
• 2 duty meals at Staff Canteen
  
• Uniform covered by the Hotel
  
• Carte Bienvenue
  

Yêu cầu công việc

• At least 2 - 3 year experience with high-end wedding/event experience in other 5 star hotels
  
• Excellent knowledge of hospitality industry, especially Ho Chi Minh City
  
• Understanding hospitality market including customer segmentation, distribution system
  
• Excellence in presentation, prospecting, negotiation and interpersonal skill
  
• Communication skills : Excel, Word, Outlook and PowerPoint
  
• Fluent in Vietnamese & English (both spoken and written)

Yêu cầu hồ sơ

Kindly send your CV via/ Gửi hồ sơ xin việc của bạn qua:

Baohuyen.Nguyen@ Sofitel.com

Yen.Tran@ Sofitel.com

Or contact/ Hoặc liên lạc đến (028) - 3824 1555 (Ext: 7605) để biết thêm thông tin chi tiết.

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