Reservation Officer
- Hạn nộp: 30/04/2024
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận Ngũ Hành Sơn - Đà Nẵng
Làm theo ca
Resort/ Khu Du lịch
Tiền sảnh
Nhân viên
17/04/2024 08:53
Mô tả công việc
- Be responsible for taking reservations over the telephone, fax or internet and entering into the PMS timely and accurately.
- Be responsible for being able to explain hotel services and facilities in a positive manner.
- Be aware of other Accor hotels in Vietnam and assist guest with information relating to ‘sister’ properties, including sending leads on to relevant team member.
- Ensures knowledge and update of the reservation systems available and are fully conversant with the rates, packages and any special offers available.
- Be responsible for following up on all guests requests. Ensure response for all guest’s request within 24 hours of the receipt.
- Ensures that all information relating to a reservation is keyed correctly into the system and is of highest quality, and errors are kept to an absolute minimum.
- Makes sure that the correspondence are correct compared with the data on the Opera system.
- Follows up the administration of each booking to help the reception team carry out check-in operations effectively.
- Ensures deposit or payment is followed up and accurately updated in PMS and reports.
- Ensures that allotments are processed according to the standards and that any request to increase allotments are approved by the Reservation Manager.
Quyền lợi được hưởng
- Dynamic, professional & open minded working environment.
- Joining training courses according standard of Accor.
- Good salary, benefits and bonus.
- Have annual physical examination.
- Supporting shift meals at staff canteen
Yêu cầu công việc
- 1 year related experience or 6 months experience in reservations/front office.
- Good at the use of Microsoft Office and OPERA.
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the Resort, the brand and the Company.
- Problem solving and organizational abilities.
- Fluent English.
Yêu cầu hồ sơ
- Vui lòng gửi CV đến Ms. Sang (Zalo 038 999 4312)
- Các ứng viên phù hợp sẽ được hẹn phỏng vấn qua điện thoại
- Theo dõi tin tuyển dụng trên fanpage Premier Danang Heartist Journey (https://www.facebook.com/tuyendungpremiervillagednresort)
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
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- Quy mô:
- Võ Nguyên Giáp, My An, Ngũ Hành Sơn, Da Nang, Vietnam
- https://www.premier-village-danang.com
Premier Village Danang Resort is an exclusive beach retreat for discerning travelers & families seeking relaxation and indulgence in a serene beachfront setting. The resort is located on the tranquil My Khe Beach, only 5 kms from Danang City Center. Beautifully-landscaped cobble-stone streets connect villas to the resort’s private white sand beach and facilities, including a luxury beach Club with Spa & Fitness Centre, an upscale seafood restaurant & all-day dining. Featuring a total of 111 beautifully appointed 4-bedrooms villas, with private swimming pool, the resort offers contemporary design in a modern sophistication environment.
Thông tin liên hệ
- Ms. Sang