Nhân viên đặt phòng - Reservation Staff

• Hạn nộp: 15/07/2017
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

- Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction. - Ensure reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc. - Responds to all guest reservation requests and executes prompt, courteous and accurate guest service at all times. - Fully knowledgeable about hotel guest rooms, rates, promotions, amenities, programs, hotel facilities and services. - Keep records of room availability, rates, amendments, daily reservation pickup, rooms on book, cancellations, no-show, etc. - Determine work procedures, prepare work schedules, assign duties and expedite work flow for reservation agents. - Manage all aspects of reservation department in the absence of reservation manager. ...

Quyền lợi được hưởng

- Competitive salary & benefit - Good opportunity in training, development & promotion.

Yêu cầu công việc

• 1 - 2 years experience of reservation or related field. • Problem-Solving Skills, Customer service skill. • Good communication in English. • Highly computer literate.

Yêu cầu hồ sơ

Please send your resume to: Ms. Phụng Email: Tin đã hết hạn Tel: 0583 590 611 - Ext 146 Mobile: 0937 571 809

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