Reservation Manager
- Hạn nộp: 30/06/2017
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận Ngũ Hành Sơn - Đà Nẵng
Làm theo ca
Resort/ Khu Du lịch
Tiền sảnh
20/07/2017 11:35
Mô tả công việc
Having knowledge of entire Reservation Procedure according to International Hotel manual system. Responsible for Hotel and Local Reservations and Reservation Handling of correspondences, sorted - out letters, telexes, fax, cables which are checked already by Front Office Manager. Allocate daily tasks to Reservations staff . Review reservation booked daily. Review arrival report daily. Responsible for preparation of occupancy forecast. Responsible for training staff. Responsible for implementation of policies and procedures. Responsible for recording Company/Travel Agent Rates both in system and correspondence file.. Identify Top Producing Accounts ensure proper recognition by Reservation staff. Knowledgeable in hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable. Responsible for various Production reports and supply to each department concerned. Monitoring Telephone Manner and general performance of reservations staff daily. Ensure special handling of repeats guest and very VIP guest. Observes and ensures that proper telephone manners are maintained at all times Monitors and coordinates group reservations activity with the Sales Department and Revenue Manager Follows up tentative bookings and update reservation status Reviews no-show and cancelled reservations and processes charges according to hotel’s policy Review room blocking for Long Stay. Suites and special group request. Supervising of Group Reservations. Maintain cordial relations with commercial clients. Bring to the attention Front Office Manager when the hotel availability status be changed and prepare for necessary action. Responsible for work schedule Responsible for maintaining a Neat and Orderly position at all times. In general, perform any other duties might requested by Front Office Manager or Room Division Manager.
Quyền lợi được hưởng
Follow company's policy
Yêu cầu công việc
Trao đổi khi phỏng vấn
Yêu cầu hồ sơ
The dossier will be submitted when successfully recruited
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- 53 Tân Trà, phường Hòa Hải, quận Ngũ Hành Sơn, Đà Nẵng, Việt Nam
- https://namanretreat.com
Welcome to Naman Retreat, a tranquil getaway in the Central Coast of Vietnam. Passionate individuals, antiques aficionados and lovers of authentic Vietnamese cuisine have brought Naman to life. Release your body and soul by immersing yourself in a sublime experiential voyage to our secret retreats. Naman Retreat offers you the harmony of a soothing natural environment combined with authentic local culture. Delicious meals, sound sleep and the unique tranquility of Naman… All entwined to refresh and transform you. ‘Naman’ means…Peace. Balance. Simplicity. In Sanskrit, it means ‘good fundamental nature’ of all things & men. Becoming a member of the family Naman, you will have many opportunities to develop your inner-self, as well as find your true potential. With the benefits and opportunities that we offer you, you'll find this is a good decision to participate in the great family of Naman. A dynamic environment, a brand on the way grow strongly welcomes you.
Thông tin liên hệ
- Ms Trâm - Talent Hunter