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Training Manager

  • Hạn nộp: 28/08/2020
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Giờ hành chính
Ngành nghề
Hành chính, nhân sự
Cập nhật
07/01/2021 19:54

Mô tả công việc

Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review

 
- Familiarize yourself with the IHG HR and Training Standards, localizing where necessary 
- Ensure effective training programs are in place for the following: New Employee Orientation Train the Trainer Customer Service - --- Training Technical job specific training (through certification of departmental standards and procedures) Supervisory Skills Training - Management Development Fire, Life and Safety Training Selling Skills Employee retraining 
- Monitor the progress of the Training Business Plan for each department to ensure that the training objectives are being achieved 
- Maintains all hotel training records 
- Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development 
- Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective 
- Attend departmental training session and critique performance  
- Use IHG benchmarks to monitor success of training programs and amend your efforts accordingly. Eg: ESPS, GSTS, achievement of budget, etc 
- Assist Department Trainers in preparing and conducting departmental training and assess accordingly 
- Prepare and monitor training programs for: Management Trainees Work Experience Hotel School Trainees, etc 
- Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training 
- Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs 
- Produce monthly training reports for your Manager and the General Manager including: Internal Training Programs conducted: 
 + Who attended 
 + Number of people attended 
 + Duration of training 
 + Who trained 
 + Cost of delivery (including labor costs) 
 + Anticipated return on investment and/or training goal External training programs attended: 
 + Who attended 
 + Number of people attended 
 + Duration of training 
 + Who trained 
 + Cost of delivery (including labor costs) 
 + Anticipated return on investment and/or training goal 
- Liaise with other IHG Training Managers to share experiences and resources 
- Liaise with educational institutions conducting hospitality and training courses 
- Maintain current information and records of suppliers of training resources and materials 
- Delivers briefings of all internal programmes to executive management and department heads 
- Contributes towards regional activities as directed by Regional Director of Human Resources / General Manager  
- Provides input for probation and formal performance appraisal discussions to Line Managers in line with company guidelines 
- Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance 
- Regularly communicates with staff and maintains good relations 
- Works with Superior in the preparation and management of the Department’s budget 
- Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety. 
- Perform any other duties which may be assigned by the management from time to time.

Quyền lợi được hưởng

- Rest & Relaxation, Repatriation Allowance

- Relocation and Home Leave allowance

- Uniform, accommodation, transportation and meal  are provided

- International working environment

- Health care insurance

- 24/7 accident insurance

- Service charge as revenue


Yêu cầu công việc

Required Skills: 


- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 
- Corporate certification in training programs may be required such as 360 Feedback Certification, GTC Registered Assessor, and Certified Assessment Center Assessor designations, etc. 
- Proficient in the use of Microsoft Office 
- Problem solving, analytical, reasoning, motivating, organizational and training abilities. 
- Good writing skills

Qualifications: 

- Bachelor’s degree or Diploma in Human Resources or Training. 

 Experience

 - 3 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience.

Yêu cầu hồ sơ

- English CV

- Email apply: Tin đã hết hạn
- Phone: 02973 97 8888/ 0919 290 709

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Sắp xếp đánh giá:

  • Quy mô:
  • Tổ 3, Khu phố 7, An Thới, Phú Quốc, Kien Giang, Vietnam
  • https://www.facebook.com/ICPQcareers
  • InterContinental Phu Quoc Long Beach Resort is ideally located on Bai Truong – one of the most beautiful beaches on Phu Quoc “Pearl Island”. The resort is part of the Phu Quoc Marina complex which includes a waterfront, theme park, sailing club, shopping, restaurants, bars & residences. The resort features 459 rooms, suites and villas offering an array of elegantly appointed accommodations, 5 restaurants and bars offering a wide range of world class dining options, modern meetings and events facilities with a grand ballroom ideal for themed dinners, gala events and stylish weddings and last but not least, a Harnn Heritage Spa thoughtfully designed to enhance your wellness.

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