Spa Manager

• Hạn nộp: 30/09/2019
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

Job Summary – (Role Summary) • The Spa Manager is responsible for the operation of the spa, ensuring that it achieves the highest levels of financial return and guest & employee satisfaction. Essential Duties and Responsibilities – (Key Activities of the role)  Demonstrates co-operation and trust with colleagues, supervisors, teams and across departments.  Participate as a team player and establishes strong working relationships to deliver positive results.  Continually seeks to improve performance through individual efforts and with the assistance of others.  Seeks feedback on performance and focuses on areas of shortfall.  Maximizes opportunities for self-development.  Is open to new ideas and is willing to make changes in the job and routine as required.  Is able to cope under pressure at busy times and responds positively to changes in the workplace.  Ensures that work quality meets the standards required and completes tasks in a timely and thorough manner with minimum supervision.  Follows standards, policies and procedures.  Meets required attendance and grooming standards.  Co-ordinate the preparation of the departmental annual budget, including anticipated revenue and expenses  Controls and monitors departmental costs on an ongoing basis to ensure performance against budget  Contributes to pricing decisions  Participates in the planning of departmental goals as they relate to the wider hotel strategy  Builds and maintain relationships with internal and external customers.  Understand and anticipates customer’s needs, takes action to address customer needs and strives to exceed customer expectation.  If required and where business demand necessitates, be willing to work over time to fulfill guest satisfaction.  Maintains the highest level of discretion and privacy during any guest interaction  Maintains a soft tone during conversation with colleagues, guests and on the phone.  Refrain from any unnecessary conversation within Spa treatments areas.  Understands and takes into account the global nature of business.  Works effectively with colleagues from different viewpoints, cultures and countries Human Resources responsibilities  Assist in planning for future staffing needs  Prepares and administers induction program for new staff  Assists in maintaining comprehensive, current and guest orientated set of departmental standards and procedures  Produce efficient rosters of staff schedules  Approve leave after consideration of hotel occupancies  Regularly communicates with staff and maintains good relations  Ensures training needs analysis of staff is performed  Provides input for probation and disciplining staff is performed when necessary

Quyền lợi được hưởng

As the labor law & hotel policy

Yêu cầu công việc

2. REQUIRED QUALIFICATIONS Required Skills – • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. • Good writing skills • Proficient in the use of Microsoft Office • Problem solving and organizational abilities Qualifications – • Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent Experience – • 2 years related experience including 1 year experience in SPA operation, or an equivalent combination of education and experience.

Yêu cầu hồ sơ

Please send your CV with passport photo to the email: Tin đã hết hạn or contact directly to the phone no: 04.62706688 (ext: 7710)

• Bình luận (5)
• Đánh giá (5)