Waiter ( Nhân viên Nam phục vụ bàn)
- Hạn nộp: 30/10/2020
- Mức lương: 5 - 8 triệu
Thông tin cơ bản
1
Quận Nam Từ Liêm - Hà Nội
Làm theo ca
Ẩm thực
Nhân viên
29/10/2020 19:45
Mô tả công việc
Essential Duties and Responsibilities – (Key Activities of the role)
· Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
· Communicates to his/her superior any difficulties, guest comments and other relevant information
· Establishes and maintains effective employee working relationships
· Attends and participates in daily briefings and other meetings as scheduled
· Attends and participates in training sessions as scheduled
· Prepares for service by ensuring:
o Grooming is impeccable and in accordance with Hyatt personal presentation standards
o Outlet equipment is clean
o Equipment is sorted and stored
o Glassware is polished
o Flatware is polished
o China is clean
o Waiter stations are prepared
o Cutlery is placed for buffet and table service
o Tables are set
o Reservations are read and familiarized
o Special occasions are ready
o Music is on
o Lighting is on
o Outlet is ready for service and guest comfort
· Carries out effective service by ensuring:
o Guests are greeted and seated
o Daily specials are explained and up sold
o Food orders are processed accurately
o Trays and tray jacks are effectively used
o Food orders are taken quickly
o Payment methods are handled accurately
o Working areas are cleaned and re-set quickly
o Bar is clean
o Used ashtrays are regularly cleaned
o Guests are conversed with in relation to the food and beverage products
· Carries out effective beverage service by ensuring:
o Beverages are up sold and regularly replenished, abiding by responsible alcohol service regulations
o Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
o Promoting and selling cocktails to guests
o Making and presenting cocktails
o Coffee and tea is served hot and in accordance with standard
· Take appropriate action to resolve guest complaints
· Food and beverage stock is stored in relation to hotel procedures
· Performs related duties and special projects as assigned
· Conversant with emergency evacuation and fire procedures for relevant department
· Behaves in accordance with Our Winning Ways to promote the Great Hotels Guest Love culture
Quyền lợi được hưởng
As the labor law & hotel policy
Yêu cầu công việc
REQUIRED QUALIFICATIONS
Required Skills –Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
· Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
· Able to read and write English
Experience –
· Food service experience with general knowledge of restaurant operations preferred.
Yêu cầu hồ sơ
Please send your CV with passport photo to the email: Tin đã hết hạn or contact directly to the phone no: 04.62706688 (ext: 7701 Ms. Trang)
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- Quy mô:
- 36 Đường Lê Đức Thọ, Street, My Dinh 2, Nam Từ Liêm, Hanoi, Vietnam
Conveniently located in Hanoi’s fast-emerging business district and close to major sporting and convention sites, Crown Complex is a peaceful urban oasis where business travelers and leisure guests can enjoy seamless and relaxing experiences in its modern accommodation, elevated meeting spaces and dynamic culinary venues.
Thông tin liên hệ
- Human Resources Department - Assistant Human Resources Manager