Telephone Services Manager

Hạn nộp: 29/11/2017
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
5

Nơi làm việc
Huyện Phú Quốc - Kiên Giang

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Kinh doanh & tiếp thị Tiền sảnh

Vị trí
Trưởng ca/ Giám sát

Cập nhật
02/04/2018 15:37

Mô tả công việc

Directs, supervises and coordinates the activities in Telecommunication department

Develops and implement procedures for proper handling in and out going telephone calls, facsimile transmission, rental equipment, lease telephone lines and other telecommunication services

Investigates complaints regarding the Telecommunication services and the Operators and technicians, takes appropriate actions.

Develops working plans to carry out goals, compares actual achievements against goal periodically, take necessary corrective actions

Establishes and maintains effective employee relations

Organizes and conducts regular meeting for all Telecommunication staff to facilitate communication and a smooth operation

Manages and monitors the operation of all equipment’s, software, hardware and endure all units are working and installed properly

Ensures all telecommunication equipment’s are covered by the correct maintenance contract and the preventive maintenance is performed

Maintains up to date list of all telecommunication equipment

Perform any other duties which may be assigned by the management from time to time

Quyền lợi được hưởng

- As per labor law

- Home leave ticket

- Accommodation & meals are provided

- International working environment

Yêu cầu công việc

Required Skills –

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

Proficient in the use of Microsoft Office and Front Office System

Problem solving and organizational abilities

Qualifications –

Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

Experience –

1 years experience in front office / guest services / call centre or related discipline including supervisory experience, or an equivalent combination of education and experience.

Yêu cầu hồ sơ

- Resume

- Certificates related to applied position

- Email address: Tin đã hết hạn

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

Địa điểm làm việc

Sắp xếp đánh giá:

InterContinental Phu Quoc Long Beach Resort

Theo dõi

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Quy mô:
Tổ 3, Khu phố 7, An Thới, Phú Quốc, Kien Giang, Vietnam
https://www.facebook.com/ICPQcareers
InterContinental Phu Quoc Long Beach Resort is ideally located on Bai Truong – one of the most beautiful beaches on Phu Quoc “Pearl Island”. The resort is part of the Phu Quoc Marina complex which includes a waterfront, theme park, sailing club, shopping, restaurants, bars & residences. The resort features 459 rooms, suites and villas offering an array of elegantly appointed accommodations, 5 restaurants and bars offering a wide range of world class dining options, modern meetings and events facilities with a grand ballroom ideal for themed dinners, gala events and stylish weddings and last but not least, a Harnn Heritage Spa thoughtfully designed to enhance your wellness.