ROOM SERVICE WAITER/WAITRESS
- Hạn nộp: 30/08/2017
- Mức lương: Thỏa thuận
Thông tin cơ bản
2
Quận Ba Đình - Hà Nội
Làm theo ca
Nhà hàng/ Bar/ Pub
Ẩm thực
Nhân viên
02/10/2023 10:02
Mô tả công việc
· Comply with company standards on professional appearance and dress code. Serve customers food & beverages.
· Make sure the order is correct before making a delivery.
· Give customers prepared receipts and statements upon delivery. Deliver the receipts to the customers and have the statements signed by them. Deliver the signed statements to the Cashier.
· Deliver the prepared food & beverages to guest rooms. Have the guests confirm correct order.
· Report and handle any additional orders or requests by the customers.
· Prepare on-the-house items and give them to customers according to hotel regulations.
· Be knowledgeable about food and beverages. (Types of places where food and beverages are provided, their hours of operation, general matters in relation to their use, and the nature of their services)
· Keep informed of auxiliary facilities. (Types of facilities, their sizes, their hours of operation, types of shops leased from the hotel and their products)
· Keep informed of how to access the information that customers may request, as well as the membership system and its related services.
· In the event that a problem arises in facilities or services, report to the Manager and take appropriate measures immediately.
· Receive and handle customer complaints and requests. Readily accept compliments and criticism from the customer.
Quyền lợi được hưởng
- Attractive & competitive salary with high service charge.
- 02 months of probation with Full salary & Service charge
- Many engaging training courses (local & international)
- Duty meal & Uniform provided by hotel.
- Wonderful working environment with prominent promotion opportunities.
- Supportive & professional team-mates.
- Annual vacation, Annual health check, Insurance and other welfare as in Labor Law.
Yêu cầu công việc
- Have background in Hotel & F&B Serivce
- Have experience in luxurious restaurants
- Good English & communication Skill
Yêu cầu hồ sơ
Send your CV (Picture attached & Subject: Candidate Name - Position) to email: Tin đã hết hạn or submit directly at HR Department - Lotte Hotel Hanoi - 54 Lieu Giai for your application.
- Interview appointment will be set up only to potential candidate at the soonest.
- Hotline: 024.3333.1081 (Ms.Chi)
Ứng viên quan tâm vui lòng gửi CV (Kèm ảnh) với tiêu đề [họ tên]_Vị trí ứng tuyển về địa chỉ email Tin đã hết hạn hoặc nộp đơn ứng tuyển trực tiếp theo mẫu của Lotte Hotel Hanoi tại phòng Nhân sự, tầng 33 khách sạn Lotte Hanoi, 54 Liễu Giai, Ba Đình, Hà Nội.
Mọi thắc mắc vui lòng liên hệ Ms. Chi: 024 3333 1081
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- 54 Phố Liễu Giai, Cống Vị, Ba Đình, Hanoi, Vietnam
- https://www.lottehotel.com/hanoi/en/
Conveniently located between Hanoi’s Old Quarter and the new business districts, LOTTE HOTEL HANOI connects the rich cultural history of the past and the promising future of the city. Situated in the upper part of the magnificent 65-floor Lotte Center, LOTTE HOTEL HANOI proudly represents a new standard of international 5-star hotels. Featuring 318 rooms in total, with 235 standard rooms and 83 suites, which all offer a breathtaking panoramic view of Hanoi and 7 restaurants and bars with unique concepts, this is the ideal place for you to indulge in pure luxury and make any visit an indelible memory. With 14 stylish meeting rooms in various size, a wide range of meeting concept from intimate to expansive can be offered to the maximum of 1,200 guests. https://youtu.be/3CGudCEgog4
Thông tin liên hệ
- HR Department - HR Department/Hanoi Office