Night Supervisor

• Hạn nộp: 22/03/2019
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

·         Be readily available at all times to deal with a problem or a complaint.

·         Ensure that late arrivals are checked in correctly, allocated a room and their luggage sent to their room without delay.

·         Ensure that late arrivals are aware of facilities available at night

·         Ensure that the guest is reminded about breakfast.

·         Ensure that Room Service orders are prepared to the required standards and served promptly, professionally and courteously.

·         Ensure that the night cleaning staff are carrying out the duties allocated to them.

·         Re-arrange rosters and duties in the event of illness or absenteeism.

·         Ensure strict security measures are in operation and no unauthorized person has access to any part of the hotel.

·         Ensure that no unruly or rowdy behavior persists and to take the appropriate measures in the event of unreasonableness by any guest or staff members.

·         Ensure that all cash and floats are securely locked away.

·         Maintain the highest standards of personal appearance and hygiene, as well as ensuring that night staffs

·         Ensure that staff are working and performing their duties correctly and not "sleeping on the job"

·         Complete a night report detailing complaints, emergencies, incidents, maintenance or security needs, as well as a summary of action taken in Duty Manager log book

Quyền lợi được hưởng

·         Professional working environment.

·         Promotion opportunity.

·         Social & health insurance in accordance with labor law.

·        Service charge.

Yêu cầu công việc

·         Extensive experience in all aspects of Guest Service operations.

·         Excellent track record with previous luxury four-star hotels.

·         Fluent in English. Strong communication and interpersonal skills.

·         Strong leadership, supervision and management skills.

·         Ability to cultivate a team focused on delivering detailed professional service.

·         Active in training the staff.

·         Flexible and adaptable to a dynamic and high pressure environment.

·         Preferably Male

Yêu cầu hồ sơ

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