TRƯỞNG BỘ PHẬN LỄ TÂN (FRONT OFFICE MANAGER)

• Hạn nộp: 30/04/2023
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

• Manage all Front Office operations to include: guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Ensure compliance with Company standards
• Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns
• Initiate and implement up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
• Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
• Complete audit procedures, as needed
• Recruit, interview and train team members

Quyền lợi được hưởng

• 6 day-off per month
• Get a competitive salary depending on ability, 13th-month salary, and holiday bonus
• Meal of shift, breakfast, night meal, and uniform allowance
• Get 100% service charge for 2 months of the probationary period
• To be entitled to the prescribed social insurance as law after 2 months of the probationary period
• Receive all hotel benefits for 2 months of the probationary period
• Work in an ideal, active, and friendly environment

Yêu cầu công việc

• Minimum of 1-year experience as an FOM in the hotel industry REQUIRED.
• Prior management experience with upscale, extended-stay hotels a plus.
• Must be highly motivated, self-directed, with strong initiative and desire for achievement.
• Exceptional customer service skills required.

Yêu cầu hồ sơ

LIÊN HỆ:

- Các ứng viên quan tâm, vui lòng gửi hồ sơ xin việc đến địa chỉ:

• Email: Tin đã hết hạn (Vui lòng ghi rõ vị trí ứng tuyển)
• Hoặc nộp trực tiếp tại: 210 Võ Nguyên Giáp, phường Phước Mỹ, quận Sơn Trà, Đà Nẵng.
• Hotline: 0868 599 285 (Ms. Thanh)

* Xem thêm các vị trí tuyển dụng khác và tìm hiểu về khách sạn CHICLAND tại: https://chiclandhotel.com/

• Bình luận (5)
• Đánh giá (5)