Front Office Manager

Hạn nộp: 31/03/2018
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận 3 - TP HCM

Giờ làm việc
Giờ hành chính

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch

Ngành nghề
Quản lý, điều hành

Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng

Cập nhật
26/03/2018 08:11

Mô tả công việc

• Assist the General Manager in the day-to-day operation of the Residences/Hotel.

• Monitor operational activities to ensure full compliance of Company Policies

• Perform public and guest- relations duties

• Conduct training where necessary

• Perform any other duties as and when delegated by the General Manager

• Manage the general operation of Front Office and Housekeeping departments.

• Check that all rooms are presentable and participate in random room check to ensure standards are kept.

• Effectively manage people in order to maximize the effectiveness of staff and develop their potential

• Ensure that the necessary safety and security procedures are adhered to within Rooms Division.

• Maximize profits by ensuring the highest occupancies at maximum yield

• Ensure high levels of guest service standards to achieve customer satisfaction and return business

• Perform other related duties as assigned

Quyền lợi được hưởng

- Competitive salary and bonus

- Insurance according to policy

- Friendly working environment

- Team building, family day

- Employee activities for happy workplace

- Duty Meal, Uniform

- 12-day annual leave

- Candidates will be provided with job details during interview.

Yêu cầu công việc

• Hotel Management degree or an acceptable equivalent qualifications

• At least 2-year experience in the same position of a 4-5 star Hotel/ Resort environment.

• To be very strong verbal and written English skills as well as knowledge on Microsoft Office applications. Knowledge of other language is an advantage.

• Strong organizational, excellent time management skills and technical skills.

• Professional and well trained manner.

• To be good at communication skills with colleagues and customers.

• Be able to do the prompt decision making and ability to analyse front office reports, planning, organizing, motivating, controlling and staff management is the key to be succeeded in this position