Order Taker - Nhân Viên Tiếp Nhận Thông Tin
- Hạn nộp: 31/12/2018
- Mức lương: Thỏa thuận
Thông tin cơ bản
5
Huyện Phú Quốc - Kiên Giang
Làm theo ca
Nhân viên
07/01/2021 19:57
Mô tả công việc
The Guest Service Agent is responsible for dealing with guest requirements in a courteous, charming and professional sales-orientated manner to both internal and external guests. Under the general guidance and direction of the Guest Service Centre Supervisor/Manager and within the limits of IHG and its policies and procedures - the agent’s tasks are to provide a prompt and satisfactory resolution of any inquiry, request, problem or complaint from internal and external guests of the Resort.
To be the main communication point of the Resort by providing and co-ordinating a rapid response to all guest requests, inquiries and needs, as well as assigning work orders to appropriate personnel. To identify and anticipate guest needs by ensuring complete guest satisfaction. Key relationships will include Front Office, Housekeeping, Engineering, Guest Relations, Accounts, Food and Beverage. Club InterContinental and all other departments.
At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations
Quyền lợi được hưởng
- Rest & Relaxation ticket allowance
Yêu cầu công việc
Yêu cầu hồ sơ
CV in English
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- Tổ 3, Khu phố 7, An Thới, Phú Quốc, Kien Giang, Vietnam
- https://www.facebook.com/ICPQcareers
InterContinental Phu Quoc Long Beach Resort is ideally located on Bai Truong – one of the most beautiful beaches on Phu Quoc “Pearl Island”. The resort is part of the Phu Quoc Marina complex which includes a waterfront, theme park, sailing club, shopping, restaurants, bars & residences. The resort features 459 rooms, suites and villas offering an array of elegantly appointed accommodations, 5 restaurants and bars offering a wide range of world class dining options, modern meetings and events facilities with a grand ballroom ideal for themed dinners, gala events and stylish weddings and last but not least, a Harnn Heritage Spa thoughtfully designed to enhance your wellness.
Thông tin liên hệ
- Phòng Nhân Sự - Recruitment Manager