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Concierge Supervisor

Hạn nộp: 30/01/2019
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận Cầu Giấy - Hà Nội

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ

Ngành nghề
Tiền sảnh

Vị trí
Trưởng ca/ Giám sát

Cập nhật
18/04/2019 09:47

Mô tả công việc

Supervises all Bell Services employees.
Keeps accurate records of services provided by all Bell Services employees.
Ensures all luggage checked is properly tagged and all Bell Services employees are following departmental procedures.
Ensures all employee work as a coordinated team to move guests and their luggage in and out of the hotel in an orderly and efficient manner.
Resolves guest complaints and problems regarding guests' luggage.
Works closely with Front Desk, Valet Services, and Reservations to ensure a smooth and efficient movement of luggage and other requirements.
Counsels and disciplines employees in accordance with company policies, documenting all actions taken.
Provides training to upgrade employee's skills, review departmental policies and procedures, and communicates new hotel services, attractions, events, etc.
Oversee Human Resources responsibilities
Performs all other job-related duties as requested.

Quyền lợi được hưởng

Working in an international environment
Uniform
Meals are provided
Monthly service charge
Other benefits according to the hotel's policy

Yêu cầu công việc

Good command of English
Previous experience working in a similar hotel settings
At least 2 years of experience in a supervisory position
Excellent customer service skills.
Able to lead and mentor a team.
Ability to perform a variety of duties with extreme care and safety.

Yêu cầu hồ sơ

Sơ yếu lí lịch
Bản sao CMT, sổ hộ khẩu
Bằng cấp (nếu có)
2 ảnh 3*4

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

Địa điểm làm việc

Sắp xếp đánh giá:

Khách sạn Grand Plaza Hà Nội

Quy mô:
117 Đường Trần Duy Hưng, Trung Hòa Nhân Chính, phường Trung Hoà, Cầu Giấy, Hà Nội, Vietnam
https://www.grandplazahanoi.com
Grand Plaza Hanoi Hotel is a five-star hotel in landmark Hanoi Capital, Vietnam, which is part of the combination of commercial centers, hotels, offices for lease that investment by Charmvit Group of South Korea with a total capital of $160 million. This is two tower building of 31 floors above ground, and two basements, totaling 618 rooms on 168,000sq.m with modern technology and quality facilities. The hotel has high-tech intelligent auto-control and the world’s leading fire-security systems by Siemens, 24 hours security system with CCTV. Grand Plaza Hanoi Hotel offers a wide variety of authentic cuisine with a range of stylish restaurants. All guestrooms are designed to give the best quality, restfulness and refinement. Comfortable rooms and customer-oriented service will make feel like a home away from home on your business trips.Each room have a city view and feature the following amenities: large working desk with executive chair, telephone with IDD line, broadband internet, additional telephone connection line, power point for computer, voice mail, alarm clock, television with satellite, well-stocked mini bar, complimentary coffee and tea making facilities, safety box, bathrobe and key card door locking system. Room types: Deluxe room, 45m2: 521 rooms, Parlour Suite,75m2: 70 rooms, Executive suite, 90m2: 9 rooms, Plaza suite,115m2: 11 rooms, Charmvit suite,160m2 : 5 rooms, Presidential Suite, 360m2: 1 room, Royal suite, 460 m2: 1 room.

Thông tin liên hệ

Mr. Tuyến - HR STAFF

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