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Sales OTA

  • Hạn nộp: 11/05/2019
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Quận Ba Đình - Hà Nội
Giờ làm việc
Giờ hành chính
Vị trí
Nhân viên
Cập nhật
03/07/2022 11:28

Mô tả công việc

OBJECTIVE:


• Handle room plan to join program and push OTA for more selling.
• Update content and manage room availability on OTAs extranets (Agoda.com; Booking.com; Expedia.com; Hotelbeds.com, etc.)
• Receive bookings from OTAs and contact guests via phone or emails before the trip to reconfirm the booking and get their needed information.
• Answer phone and hotline to consult customers about product and services.
• Send quotation and answer guests’ inquiries via emails.
• Confirm bookings, series and blockings from travel agencies.
• Make monthly revenue report.
• Collect guests’ information for operation.
• Solve problems concerning about guests’ complaints and issues, case of bad weather and find alternative option for over-booked status.
• Perform other duties assigned by BOM as make reports, etc.
• Available on Fanpage/ Trip advisor to directly consult about products.
• Receive clients’ requests via email and give adequate consultancy and quotation to their requirements.
• Proceed booking reservation with suppliers for confirmed bookings.
• Work with accountants to settle payments for suppliers.
• Post-sale customer service to push for customers’ reviews on OTAs &Tripadvisor.
• Make records of all booking for strict follow-up.
• Report to SM and BOM.
• Create and manage client folders

.Attend team meeting
. Follow up customer service
. Be able to travel on business trip when required
• Carry out other tasks assigned by BOM

Quyền lợi được hưởng

- Competitive and Negotiable salary up to ability
- High commission on tours product sales
- 1,2 months of probation
-  Work 08 hours/day; 01 day off/week, admin time frame
- Salary on 05th monthly,
- Entitled service charge by the hotel and monthly hotel sales performance
- Social insurance, meal on duty and supplement for motorbike parking

Yêu cầu công việc

-    Degree in Hospitality or related
-    Computer literate, knowing  PMS (perfect key, smile, opera) is a great advantage
-    Fluent in English. Academic level is a highlight
-    Team player person
-    Experienced in the Tourism & Hospitality Industry is priority
-    Enthusiastic, Honest
-    Customer as well as Sales oriented

Yêu cầu hồ sơ

- Curriculum Vitae stamped by local authorities for authentication
- Copies of: Résumé, ID, Birth Certificate, Household Registration Book, Diplomas or Certifications (if any);

Submission

- Interested candidates please send CV to the email address: Tin đã hết hạn

+ HR- Administration Department: (+84) 912.213.491 (Mrs. Thao)

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  • Quy mô:
  • 128, 130 Hàng Bông, quận Hoàn Kiếm, Hà Nội
  • http://thelighthotelhanoi.com/
  • WELCOME The Light Hotel is a 4 star category rated. Conveniently, located in the heart of the Hanoi’s Old Quarter and business districts, within walking distances, the Light Hotel connects to the most historical and famous places such as: Hoan Kiem Lake, History Museum, Municipal Theatre, Trang Tien Plaza, Historical Dong Xuan Market, Old Quarter Shopping Areas…

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