GRO - GUEST RELATION OFFICER - NHÂN VIÊN QUAN HỆ KHÁCH HÀNG
- Hạn nộp: 30/10/2018
- Mức lương: Thỏa thuận
Thông tin cơ bản
2
Quận Ba Đình - Hà Nội
Làm theo ca
Khách sạn/ Khu căn hộ
Tiền sảnh
Nhân viên
02/10/2023 09:33
Mô tả công việc
Represents the Management of the hotel in the greeting, meeting, escorting, and offering general information to all guests. To oversee the Lobby area and to be constantly available in the Lobby area .To uphold Lotte standards and to be responsive to the instructions of the Rooms Manager/Manager on Duty. The role of the Guest Relation Officer will be to accommodate the requests and needs of all guests. The Guest Relation Officer will be required to greet and check-in guests, make recommendations, advice and sell rooms and related services, check-out and farewell guests.
GRO will be required to conduct their duties in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.Quyền lợi được hưởng
- Attractive & competitive salary with high service charge.
- 02 months of probation with Full salary & Service charge
- Many engaging training courses (local & international)
- Duty meal & Uniform provided by hotel.
- Wonderful working environment with prominent promotion opportunities.
- Supportive & professional team-mates.
- Annual vacation, Annual health check, Insurance and other welfare as in Labor Law.
Yêu cầu công việc
ü Education: Relevant bachelor's degree or higher preferred
ü Experience:
- Working as Bar Manager/Assistant Bar Manager for at least 2 years
Good grooming & fluency in English communication
Yêu cầu hồ sơ
Send your CV (Picture attached & Subject: Candidate Name - Position) to email: Tin đã hết hạn or submit directly at HR Department - Lotte Hotel Hanoi - 54 Lieu Giai for your application.
- Interview appointment will be set up only to potential candidate at the soonest.
- Hotline: 024.3333.1081 (Ms.Chi)
Ứng viên quan tâm vui lòng gửi CV (Kèm ảnh) với tiêu đề [họ tên]_Vị trí ứng tuyển về địa chỉ email Tin đã hết hạn hoặc nộp đơn ứng tuyển trực tiếp theo mẫu của Lotte Hotel Hanoi tại phòng Nhân sự, tầng 33 khách sạn Lotte Hanoi, 54 Liễu Giai, Ba Đình, Hà Nội.
Mọi thắc mắc vui lòng liên hệ Ms. Chi: 024 3333 1081
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- Quy mô:
- 54 Phố Liễu Giai, Cống Vị, Ba Đình, Hanoi, Vietnam
- https://www.lottehotel.com/hanoi/en/
Conveniently located between Hanoi’s Old Quarter and the new business districts, LOTTE HOTEL HANOI connects the rich cultural history of the past and the promising future of the city. Situated in the upper part of the magnificent 65-floor Lotte Center, LOTTE HOTEL HANOI proudly represents a new standard of international 5-star hotels. Featuring 318 rooms in total, with 235 standard rooms and 83 suites, which all offer a breathtaking panoramic view of Hanoi and 7 restaurants and bars with unique concepts, this is the ideal place for you to indulge in pure luxury and make any visit an indelible memory. With 14 stylish meeting rooms in various size, a wide range of meeting concept from intimate to expansive can be offered to the maximum of 1,200 guests. https://youtu.be/3CGudCEgog4
Thông tin liên hệ
- HR Department - HR Department/Hanoi Office