RESERVATION MANAGER

• Hạn nộp: 31/08/2018
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

1. Monitor reservation staff and responsible for Reservation related matter

2. Give DOSM & Sales forecast for 03 or 06 months

3. Advise and alert the room types that Sales should or should not confirm for the specific period

4. Monitor rooms on book for the optimistic revenue.

5. Coordinating with Sales for chasing cut off date, name list, flight details. Tour Leader name on due date.

6. Follow up the pre - payment of non credit accounts (payment before check in) and notice Sales if it was over due date.

7. Conduct the training for junior staff in accordance with hotel guidelines.

8. Doing booking confirmation for the assigned areas or in the absent of colleagues

9. To in put in the PMS for new booking and amendment cc to concerning departments and doing filing booking. 1 / 3

10. Make sure the accurate of input data of booking like method of payment, airport pick up and others special requests

11. Ensure all Reservations staff are fully trained on the reservation systems available and are fully conversant with the rates, packages and any special offers available.

12. Be thoroughly knowledgeable with hotel product and services.

13. Monitor performance of staff on a regular

14. Take on any other duty or course as required or necessary for career development

15. Perform duty as schedule

16. Ensure guest history is updated on a daily basis and special needs/information of incoming guests is communicated to the appropriate departments.

17. Providing leader ship and motivation necessary to implement business

18. Providing leader ship and motivation necessary to implement business

19. Protect the hotel image and standing in the market by conducting oneself in a righteous, honest and professional manner, exercising due diligence to promote the interest of the Hotel.

Quyền lợi được hưởng

Compentitive Benifits

Yêu cầu công việc

- Agile, dynamic, creative and take risks

- University degree in business administration, hospitality management or other related field.

- Minimum 3 years experience in Reservation Manager or  Reservation Supervisor position.

- Good interpersonal and computer skills.

- Fluent English skills – speaking, reading and writing.

Yêu cầu hồ sơ

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• Đánh giá (5)