Assistant F&B Manager/Trợ lý bộ phận ẩm thực
- Hạn nộp: 30/11/2018
- Mức lương: 12 - 20 triệu
Thông tin cơ bản
1
Quận 1 - TP HCM
Làm theo ca
04/12/2018 12:47
Mô tả công việc
ORGANISATIONAL STRUCTURE
Reports To: Executive Assistant Manager (EAM)
Direct Subordinates: Restaurant Manager, Banquet Manager.
PRIMARY RESPONSIBILITIES
· Responsible for the development and implementation of the F&B annual business plan and strategies, as well as establishing key performance objectives and plans to ensure the hotel meets its business targets and drives sustainable, profitable growth.
· Responsible for the conceptual and operational design of F&B guest experience and concepts.
· To find business opportunities in order to increase revenue, covers, average check in outlets
· Control and maintain costs and expenses in line with budget.
· To make recommendations for purchasing of the goods & services balancing price and quality.
· To liaise with the Sales Department/Marketing to devise promotions and activities to increase business, while maintaining brand standards.
· Make plans for purchasing equipment required to serve the needs of the business.
Operation
Overall responsibility for all operational components of the division to ensure efficiency and effectiveness.
- Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, and hands-on interaction with guests and associates.
- Maintain & develop SOPs ensuring they are relevant, up to date, trained effectively and operationally delivered.
- In conjunction with the Executive Chef, check the food quality, safety and hygiene to ensure standards are maintained in accordance with guest expectation and relevant law.
- Responsible for all assets, equipment, linen, chinaware, silverware, glassware etc in the F&B department.
- Control department assets and equipment to ensure they are maintained in the highest order and available to serve the guest at all times.
- Develop, implement & maintain a review and response for guest feedback with follow-up actions taken
- Guide and attend daily operations meetings with the F&B team to plan for immediate operational demands, manage daily and plan for operational challenges, highlight VIP events and follow up on tasks and projects
- Maintain cleanliness and tidiness in all areas, ensuring compliance with fire safety laws.
Human Resources
- Create an environment of support, trust and empowerment that energizes staff to focus on guest satisfaction, allowing for the creation of memorable guest experiences.
- To plan, develop and implement formal training plans for all F&B staff
- To identify high potential staff for development and guide them to successful career progression
- Ensures correct rotation and scheduling for all employees in order to provide full coverage for efficient service and to maximize productivity.
- Control manning to reduce usage of overtime, casual labour and public holiday working, while maintaining service levels.
- Control discipline and ensure any mistakes are rectified in the correct manner, with constructive feedback given.
- Ensure communication of important information to staff is timely and effective to ensure achievement of goals.
Quyền lợi được hưởng
Yêu cầu công việc
Education: A diploma or degree qualification.
Fluency in oral and written English
Experience: Previous hotel-related experience desired
Other: Good presentation and public speaking skills.
Showing strong initiative and creative skills.
Good in planning, organizing and co-ordination.
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 100 - 499
- 63 Đường Nguyễn Huệ, Bến Nghé, Quận 1, Hồ Chí Minh, Việt Nam
- https://www.saigonprincehotel.com
Located right in the heart of vibrant Ho Chi Minh City on Nguyen Hue Boulevard, Saigon Prince Hotel is 191 room hotel offering a luxurious and relaxing environment for our guests and staff. With a long established reputation as a leading hotel in the city that appeals to FIT, corporate and MICE business traveler’s Saigon Prince provides a dynamic and interesting environment for your career. With a range of deluxe rooms, executive rooms and suites, full F&B facilities and meeting rooms, the hotel offers all the features required for a successful guest experience.
Thông tin liên hệ
- Ms Phuong