Spa Supervisor (Giám sát bộ phận Spa)

• Hạn nộp: 31/08/2018
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

-        As a Spa Supervisor, you are responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience. A Spa Supervisor will also be required to achieve sales targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:

·         Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards

·         Ensure client experience is proficient including bookings, payments, and consultation cards

·         Interact and communicate effectively with clients, members, team members, guests, and management team

·         Ensure team works to meeting department sales targets and ensure that sales are recorded accurately

·         Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests

·         Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services

·         Comply with hotel security, fire, and health and safety regulations

Quyền lợi được hưởng

Yêu cầu công việc

• Experience working in the spa industry
• Relevant qualifications for the role
• Positive attitude
• Good communication skills
• Committed to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

Yêu cầu hồ sơ

Please send CV to HR Department: Tin đã hết hạn - Mr. Khoa - Human Resources Manager.

• Bình luận (5)
• Đánh giá (5)