Front Desk Supervisor

• Hạn nộp: 01/12/2019
• Mức lương: 8 - 12 triệu

Thông tin cơ bản

Mô tả công việc

Làm việc tại địa điểm: Long Hải, Vũng Tàu We are looking for a Hotel Front Desk Supervisor to serve as our guests’ first point of contact and manage all aspects of their accommodation. Our Resort Front Desk Supervisor responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Quyền lợi được hưởng

* Hợp đồng lao động và bảo hiểm theo luật lao động của chính phủ

Yêu cầu công việc

Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Others as assign by FOM & Senior Management

Yêu cầu hồ sơ

Căn bản Vui lòng gửi CV tới: Tin đã hết hạn

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• Đánh giá (5)