Russian Speaking Butler
- Hạn nộp: 30/10/2018
- Mức lương: Thỏa thuận
Thông tin cơ bản
3
Thành Phố Rạch Giá - Kiên Giang
Giờ hành chính
Nhân viên
07/01/2021 19:58
Mô tả công việc
All Club InterContinental colleagues’ purpose and commitment is to create memorable and meaningful experiences to our Club InterContinental guests. This will be delivered through warm and genuine service, personal connections and authentic interactions.
The Butler is responsible for providing attentive, personalised and anticipatory service to all Club InterContinental Guests before, during and after their stay. He/she will set the stage to allure to our guests that their stay will be enriching and comfortable with the feeling of being attended to at the right time. In addition to a required sense of intuition, the Butler must be knowledgeable on all guest related aspects to meet the highest standard of detailed service. The Club InterContinental Guest Experience expands to the following areas but not limited to: The pre-arrival; room inspections and ownership of 146 rooms, suites and villas; the welcome; the guest relations function throughout their stay along with all guest requests/needs and service recovery; the farewell; Club InterContinental Lounge, Club InterContinental Pool; Club InterContinental Beach. Consequently, the Butler must be dynamic, thorough and with strong time management skills to fulfill as a personal concierge to all guests so that they can make the most out of their stay at the resort and destination.
This role will provide support and guidance to Club InterContinental Pages to maintain a consistent quality of service to guests. This includes ensuring excellent relations and communications within the Department and cross-resort departments and external stakeholders. The IHG Winning ways will be at the core of all interactions and actions that he/she takes.
At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.
Quyền lợi được hưởng
- Rest & Relaxation Allowance
- Home leave ticket
- Uniform, accommodation & meals are provided
- International working environment
- Service charge: VND 2 million per month
Yêu cầu công việc
High School diploma /Secondary qualification or equivalent.
One year food & beverage attendant or one year Front office Guest Services or relations experience is required. International luxury brand hotel or resort experience is preferred.
Strong food & beverage skills and knowledge.
Must be able to read and speak fluent English and the local language.
Demonstrated ability to interact with guests and colleagues that reflect on the resort’s brand core service values.
Formal training preferred in the Guest Services and food & beverage area.
Yêu cầu hồ sơ
- Resume
- Certificates related to applied position
- Email address: Tin đã hết hạn
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- Tổ 3, Khu phố 7, An Thới, Phú Quốc, Kien Giang, Vietnam
- https://www.facebook.com/ICPQcareers
InterContinental Phu Quoc Long Beach Resort is ideally located on Bai Truong – one of the most beautiful beaches on Phu Quoc “Pearl Island”. The resort is part of the Phu Quoc Marina complex which includes a waterfront, theme park, sailing club, shopping, restaurants, bars & residences. The resort features 459 rooms, suites and villas offering an array of elegantly appointed accommodations, 5 restaurants and bars offering a wide range of world class dining options, modern meetings and events facilities with a grand ballroom ideal for themed dinners, gala events and stylish weddings and last but not least, a Harnn Heritage Spa thoughtfully designed to enhance your wellness.
Thông tin liên hệ
- Phòng Nhân Sự - Recruitment Manager