Front office Supervisor

Hạn nộp: 30/10/2018
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Huyện Phú Quốc - Kiên Giang

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch

Ngành nghề
Kinh doanh & tiếp thị Tiền sảnh

Vị trí
Trưởng ca/ Giám sát

Cập nhật
04/10/2018 08:47

Mô tả công việc

1.Ensures the effective day to day running of each shift in achieving the goals of the hotel.

2. Meets and greets all return guests, Club/Executive and VIP guests of the hotel together with or in absence of the Front Office Manager.

3. Monitors daily arrivals by ensuring all guests requests are carried out, all realistic expectations are met, and reservations are honoured.

4. Conducts daily shift briefings and regular meetings to communicate all relevant information to the colleagues in a timely manner and to allocate tasks where necessary.

5. Ensures all issues relating to guest satisfaction are raised, monitored, and followed up on a timely basis.

6. Coordinates and supervises group arrivals and departures by ensuring sufficient staffing levels according to the workload.

7. Conducts regular staff training and monthly meetings according to individual development plans; monitors each member of staff’s training record.

8. Submits relevant maintenance, housekeeping cleaning, blocking rooms and room change requests,

9. Completes the roster, Paid Time Off, annual leave, sick leave and other leave requisitions on the appropriate forms.

10. Maintains and continuously improves a motivational working environment within the department.

Quyền lợi được hưởng

- Working in dynamic environment, professional. one of the top 7 best resort in Vietnam by Trip Advisor 2018

https://www.tripadvisor.com/TravelersChoice-Hotels-cTop-g293921

- Competitive salary base on the ability and experience

- Accommodation and full meal for people from another town

Yêu cầu công việc

1. Bachelor Degree in any field.

2. Minimum 3 years of experience in similar position.

3. Strong in inter-personality and leadership skills.

4. Proficiency in English and computer literate.

5. Good health, mature and pleasant personality and neat appearance.

6. Able to cope with pressure.

Yêu cầu hồ sơ

-CV in English

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

Địa điểm làm việc

Sắp xếp đánh giá:

Chen Sea Resort & Spa Phu Quoc

Theo dõi

Chat

Quy mô:
Bãi Xếp, Ấp Ông Lang, Xã Cửa Dương, Huyện Phú Quốc, Tỉnh Kiên Giang
https://www.chensea-resort.com
Chen Sea Resort & Spa,Centara Boutique Collection, one of 7 Hotels in Vietnam - TripAdvisor Travelers' Choice Awards 2018 is located in a quiet bay, which allows the Guests to enjoy the peace of PhuQuoc Island and at the same time the exclusive atmosphere that the location suggests. The Resort is born after a long passionate study in order to be integrated and to respect the uncontaminated nature of the bay and of the coastal zone. The Architecture of the resort is inspired by the local environment and the realization of the 36 Bungalows (24 sea view Villa, 6 Jacuzi Villas and 6 Pool sea view Villa) followed a project to minimize as much as possible the nature impact. The SPA is built around an old traditional house from the famous area of Hoi An, perfectly mixing modern concepts and local culture. Simplicity and refinement, always according to the oriental style and as the ancient name “Chensea” reminds us, are the dominant leit-motiv for decorations and furniture inside the rooms, all equipped with international in-room amenities to ensure the maximum comfort for all guests. IL Ristorante perfectly located in front of the sea, is specialized in Mediterranean cuisine but will delight the guest also with International & Local Cuisine. The resort is offering also many different water sports facilities in order to allow the guest, not only to relax, but also to enjoy their stay. The famous South-east Asia hospitality mixed with ChenSea Resort & Spa high standard services is a guaranty of satisfaction for the guests. Open since November 2008