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FO Captain

  • Hạn nộp: 16/03/2021
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Làm theo ca
Ngành nghề
Tiền sảnh
Vị trí
N/A
Cập nhật
18/01/2021 16:31

Mô tả công việc

OPERATIONS

- Prepare all the necessary forms required to carry out the daily operation and assign the tasks to subordinates.

- Support the receptionists if they are busy (flight ticket confirmation, letters, information bill...)

- Stay up-to-date on room rates, packages, discounts and how to handle each.

- Promptly notify housekeeping of all late check out, early check in and special requests.

- Make sure to collect all the keys upon C/O and follow-up key issues

- Develop thorough knowledge of the software used in the Front Office.

- File and post all charges to guest accounts.

- Follow the message handling procedures.

- Enhance Le Club loyalty program to our guests and follow-up the enrollments

- Prepare the weekly VIP report

- Prepare the monthly summary of upgrades

- Support AFOM to control the daily amenities request form and to check the DVDs

- Report any unusual occurrences and requests to his superior.

- Complete guest check-in and check-out procedures.

- Check operational documents like Front Office logbook, arrival and departure lists.

- Inspect all equipment continuously and keep them well maintained to ensure proper functioning

- Control the cleanliness of the Lobby area (ashtrays, newspaper, brochures, DVD)

- Additional hours necessary to provide support for special functions that require the assistance of a Front Office Supervisor.

Quyền lợi được hưởng

- Attractive remuneration with 13th month pay

- 02 months probation with full salary

- 06 working days & 01 day off per week

- Duty meals & uniforms provided by the hotel

- Local & International training course from Accor

- Annual vacation and health check, others benefits according to hotel’s policy

- Career path in a property that is one of the best Mgallery By Sofitel arroung the world Plus a greatopportunity to be part of Accor group, leading worldwide hotel group

Yêu cầu công việc

- Diploma or degree in hospitality

- With 2-3 years experience preferably working in the Hospitality or experienced in hospitality

- Fluent in English

- Other issue will be discussed in the interview ...

Yêu cầu hồ sơ

- Application form

- Curriculum vitae

- Health check-up

- Scan of ID, certificate, ... 

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Sắp xếp đánh giá:

  • Quy mô:
  • Tran Hung Dao Street, Ward 7, Duong Dong Town, Phu Quoc Island, Vietnam
  • https://laverandaresorts.com
  • A MANSION BY THE SEA Positioned on the picturesque sands of Phu Quoc Island in Vietnam’s idyllic southwest, every detail at La Veranda – a member of the MGallery by Sofitel Collection – has been inspired by the grandeur of a French colonial mansion. Cocooned by lush tropical gardens, the deep private balconies, high ceilings and unique period collectibles furnishing all 70 spacious rooms transport you to a bygone era when life was slower, simpler. Ideal for romance, spa vacations and intimate weddings. INSPIRED BY HISTORY The authentic colonial-era design and ornate furnishings of La Veranda are a tribute to founder Madame Catherine’s storied family connection to Phú Quôc and Indochine. Raised in Phnom Penh and on the picturesque waterways surrounding Tonlé Sap Lake, Madame Catherine spent decades travelling the world before returning to build a home for her retirement on the idyllic island of her ancestors. Her childhood during the height of French rule inspired every detail in her designs for an authentic 1920s French colonial-style mansion – La Veranda’s charming main house. AWARDS The first luxury property on Phu Quoc Island, La Veranda landed on the coveted Conde Nast Traveler Hot List on its first year of operations in 2007. After a decade, La Veranda continues to gather praise and accolades from the international travel media and its guests. Go behind the scenes to our Facebook page and find out about the stories behind our property and our most recent awards. Asian Lifestyle Tourism Awards Winner 2017 Outstanding Beach Resort Luxury Travel Guide Asia & Australasia Awards 2016 Luxury Boutique Hotel of the Year – Vietnam TripAdvisor 2017 Travellers’ Choice 2016 Travellers’ Choice 2015 Hall of Fame ON MGALLERY BY SOFITEL MGallery by Sofitel is AccorHotels’ collection of inimitably enchanting, unique boutique hotels offering the excellence of hospitality “à la française”. MGallery by Sofitel has 85 unique and fascinating addresses in 23 countries around the world, all of which are havens for those who relish off-the-beaten-track experiences. Each address is remarkable for its singular personality and deep-rooted local history. AccorHotels, the world’s leading hotel operator, is present in 95 countries with more than 4,000 hotels and 240,000 employees

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