Banquet Supervisor

Hạn nộp: 31/07/2022
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận 1 - TP HCM

Giờ làm việc
Giờ hành chính

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Ẩm thực

Vị trí
Trưởng ca/ Giám sát

Cập nhật
02/08/2022 08:38

Mô tả công việc

Ensure the delivery of brand promise and provide exceptional guest service at all times
Ensure all Banquet Service employees deliver the brand standard and provide heart touching service at all times
Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet Section
Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas in cooperation with PA Team.
Provide unique and creative ideas to enhance event experience of guest
Guide the Banquet servers in mise en place, set up of tables and place settings according to the BEO
Act as a single point of contact with the banquet host during the banquet function.
Supervise events and team members throughout service.
Handle all guest and internal customer complaints and inquiry in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
Maintain positive with guest and colleague interactions with good working relationships.
Establish a rapport with guests maintaining good customer relationships.
Assist to improve productivity levels to prudently manage utility/payroll costs within acceptable guidelines.
Assist to ensure that the outlet is operated in line with maximising profit while delivering on the brand promise.
Assist the Outlet Manager to achieve the monthly and annual target and the outlet’s revenue.
Ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information
Assist in the inventory management and ongoing maintenance of hotel operating equipment and other assets
Ensure new technology and equipment are embraced, improving productivity whilst taking work out of the system
Ensure that minimum brand standards have been implemented
Work closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Ensure that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”
Assist in conducting monthly inventory checks on all operating equipment and supplies
Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives
Ensure that the outlet is kept clean and organised, both at the front as well as the back of house
Assist to liaise with the Kitchen on daily operations and quality control if appropriate
Be a hands-on supervisor and be present at all times in the Outlet, especially during busy periods
Assist to liaise and organise with Housekeeping Department that the cleaning schedules are strictly adhered to

Quyền lợi được hưởng

Competitive salary
Social Insurance
Productivity bonus
Training and Development
Others as Hotel's policy: Daily Meal, AL, 13th bonus...

Yêu cầu công việc

Minimum 1 years experience at 4*/ 5* hotel
Hospitality/ Hotel school certificate is an advantage
Good at English, especially English in Hotel/ Food & Beverage
Supervisory skill
Custormer service skill
Sense of responsibility and honest.
Able to work under high pressure.

Yêu cầu hồ sơ

Contact: Ms. Châu - HRM 0908565800
Email: Tin đã hết hạn
Tel: (028) 38272740 - Ext: 8880 .

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Silverland Hospitality

Theo dõi

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Quy mô: 500 - 999
14-16 Đường Lê Lai, phường Bến Thành, Quận 1, Ho Chi Minh City, Vietnam
https://www.silverlandhotels.com
Combining central locations with an unerring commitment to warm and heart-touching service, Silverland Hospitality has developed a portfolio of luxurious properties that captures the true essence of Saigon. Tracing a captivating path through the heart of the ‘Pearl of the Far East’, Silverland’s eight hotels reflect the unique history and culture of this majestic metropolis with distinct designs, old-world flair and a commitment to making each and every guest arrival feel like a celebrated homecoming. Eight properties. Eight distinctive locations. Eight great ways to experience the soul of Saigon. We care, always!